Enterprise Software Selection (Spanish version)

  • Reference: HBS-606S14

  • Year: 1996

  • Number of pages: 28

  • Geographic Setting: United States

  • Publication Date: Jul 23, 1999

  • Fecha de edición: Jan 22, 2003

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Motorcycle

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Description

Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes introduced as part of this process. Tells the story of Harley-Davidson's approach in developing integrated business processes and information systems to meet the needs of a visionary procurement strategy. Central to this activity was the evaluation and selection of an enterprise software package and implementation partner to support the strategy. Describes managerial reasoning and tactics to introduce significant organizational change into a setting where team-based responsibility and a culture of autonomy are prominent.

Keywords

Applications Computer software Information systems Information technology IT management Organizational change Teams