This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Or Why the Spirit of King George III Is Alive and Well (Spanish version)
-
Reference: HBS-310S02
-
Year: 2002
-
Number of pages: 3
-
Geographic Setting: United States
-
Publication Date: Jun 11, 2002
-
Source: HBSP (USA)
-
Type of Document: Case
-
Industry Setting: Airlines
Description
Introduces issues of new service standards in an information-intensive world.