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IESE (España)
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Cuando la crisis no es sólo económica
Arruñada, BenitoArticle ART-1602Business Ethics and Corporate Social Responsibility, EconomicsEn España los indicadores de confianza están bajo mínimos, no tanto por la crisis económica como por la incapacidad del país para introducir reformas estructurales. El autor considera dos hipótesis, en parte complementarias, según las cuales el problema se situaría en las instituciones y/o en los valores. La hipótesis del déficit institucional sugiere que el sistema político traduce mal las preferencias de los ciudadanos en acciones de reforma. S...Starting at €8.20
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Purchase Precedes Trust in Retailer
Castaldo, SandroArticle ART-1601-EBusiness Ethics and Corporate Social Responsibility, MarketingRestoring consumer trust remains an uphill battle for retailers, as for many others. The rise of private label (PL) products can, in fact, create a new reputation and identity for the retailer. Before, it was believed that consumers purchased these cheap knockoffs because they trusted in the store. But, as PL products have grown in quality to rival that of leading brands, a surprising about-face has emerged: customer satisfaction with PL products...Starting at €8.20
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Heavy Lifting Ahead
Arruñada, BenitoArticle ART-1602-EBusiness Ethics and Corporate Social Responsibility, EconomicsConfidence indicators in Spain are at an all-time low. The reason is not so much the economic crisis as the country¿s failure to introduce structural reform. The author discusses two partly complementary hypotheses, identifying the problem as one either of institutions or of values. The institutional hypothesis suggests that the political system fails to translate citizens¿ preferences into effective reform. According to the values hypothesis, ma...Starting at €8.20
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How to Convince Skeptical Investors
Huy, Q.; Zott, ChristophArticle ART-1604-EEntrepreneurship, Leadership and People Management, StrategyEntrepreneurs who succeed in obtaining investment funding are those who know that establishing credibility matters a great deal. The authors identify at least four types of action strategies that entrepreneurs use to create the right impression. By skillfully employing several symbolic yet practical actions, entrepreneurs with little previous track record can gain the confidence of resource providers. In the race for scarce resources, more manage...Starting at €8.20