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IESE (España)
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Disney World and the Alligators (A) (Portuguese Version, Brazil)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-737-PBCorporate Governance, Knowledge and Communication, Leadership and People ManagementDisney World resort in Orlando, USA, suffered a crisis when a toddler was taken by an alligator and disappeared inside a pond. The event happened when the senior management was in Shanghai for the inauguration of the new thematic park in China.Starting at €8.20
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Banesto: The case of the dealing room
Ferrer, F.; Valor Sabatier, JosepCase SI-54-EKnowledge and CommunicationStarting at €8.20
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Caixa d'Estalvis de Tuixèn: Computing Department
Andreu i Civit, RafaelCase SI-17-EKnowledge and CommunicationStarting at €8.20
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I'm Old, Not an Idiot: A Retiree Against the Banks (B)
Leahy, Ivo; De la Cierva Álvarez de Sotomayor, Santiago CarlosCase DPO-782-EKnowledge and Communication, StrategyThe banking sector has undergone a profound transformation in recent years. Mergers have rendered many branches superfluous, while online banking means most users can manage their accounts while rarely entering a physical bank. The sector is shrinking, and all banks are closing branches, a process that has been further accelerated by two years of pandemic. Carlos San Juan is a 73-year-old retiree who found using banking apps difficult. When one ...Starting at €5.74
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Campuses as "Hunting Grounds": Documenting the Sex Assault Crisis at American Universities
Guzik, Paulina; de la Cierva, YagoCase DPO-784-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, MarketingLast decade, the number of sexual assaults in American campuses reached a peak, to the point that President Barak Obama spoke of a "national crisis". The case collects four episodes that happened in four different campus of prestigious universities, in order to get a better picture of how stakeholders react, and how university administration should respond.Starting at €8.20
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Chick-fil-A: Sandwiches and Culture Wars (A and B) - Teaching Note
de la Cierva, YagoTeaching Note DPOT-115-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €0.00
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PRECON: Integración del conocimiento a nivel corporativo - Nota del instructor
Andreu i Civit, Rafael; Heredia A.Teaching Note SIT-12Knowledge and CommunicationPRECON es una compañía española que elabora y comercializa productos prefabricados de hormigón para grandes proyectos de construcción como puentes, carreteras, vías de ferrocarril o naves industriales. PRECON ha crecido a través de la adquisición, en un corto periodo de tiempo, de diferentes empresas que operan en la misma industria. Sus diferentes formas de realizar los distintos procedimientos y procesos del negocio hacen que los resultados y e...Starting at €0.00
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Boeing 737 MAX: ¿La seguridad, lo primero
de la Cierva, Yago; Villegas, CarolinaCase DPO-739Knowledge and Communication, Leadership and People Management, StrategyEn marzo del 2019, el segundo accidente mortal de un Boeing 737 MAX, el modelo renovado actualizado del avión más vendido de la historia de la aviación, desencadenó una crisis corporativa sin precedentes en el gigante norteamericano de la aeronáutica. El caso revisa la respuesta de Boeing y las reacciones de los distintos stakeholders (víctimas, clientes, empleados, reguladores y, medios de comunicación), desde el momento del accidente hasta que,...Starting at €8.20
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Subastas de Arte, S.A.
Andreu i Civit, RafaelCase SI-16Knowledge and CommunicationEl caso describe las operaciones y el enfoque competitivo adoptado por una empresa de subastas de arte. A pesar del éxito conseguido por la empresa en los últimos años, existen problemas de carácter operativo y administrativo que desmotivan al propietario de SASA. Se presenta suficiente información para analizar cómo resolver dichos problemas sin comprometer la excelente situación de SASA en el mercado.Starting at €8.20
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Prous Science: Adapting business to the technological revolution
Merlini, A.; Estévez, A.; Sieber, SandraCase SI-119-EKnowledge and CommunicationProus Science has been providing information and information services on drug R&D, pharmacology, medicine and medicinal chemistry since 1958. From its beginnings it has favored technological innovation, and over the years the company's products have evolved through the years from print journals to diskette- and CD-ROM-based databases to classic online files and the newest electronic formats. The Internet option has since been complemented by Intr...Starting at €8.20