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IESE (España)
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Netflix: From "Clicks and Bricks" to Digital Movie Delivery (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, Philip; Sieber, SandraExercise PE-75-PBInformation Technologies, Innovation and Change, Service and Operations ManagementNetflix is a U.S. provider of on-demand Internet streaming media and flat rate DVD-by-mail services. The company experienced incredible success since its beginnings in 1997. During 2010, revenue jumped 29% to $2.16 billion, and stock price increased 219% to $175.70. It also added 8 million subscribers, bringing its total to over 20 million. In the summer of 2011 the company first announced the spin-off of its traditional DVD rental operations fro...Starting at €8.20
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Disney World and the Alligators (A) (Portuguese Version, Brazil)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-737-PBCorporate Governance, Knowledge and Communication, Leadership and People ManagementDisney World resort in Orlando, USA, suffered a crisis when a toddler was taken by an alligator and disappeared inside a pond. The event happened when the senior management was in Shanghai for the inauguration of the new thematic park in China.Starting at €8.20
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Family Protocol (Portuguese Version, Brazil)
Gallo, Miguel Ángel; Ward, John L.Technical Note DGN-448-PBStrategyThe note includes three examples of protocol in family businesses, with explanations of the different types of relationships between managers, owners, and family members. It also includes a variety of ways of allocating power and property.Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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GdL (Giocattolo di Legno), SpA (Portuguese Version, Brazil)
Grandes Carci, Mª Jesús; Peñalva Acedo, FernandoCase C-742-PBAccounting and ControlThis case presents the situation of a successful, medium-sized company in the toy industry. It illustrates the preparation of basic financial statements: the balance sheet, P&L statement, and cash flow statement. It helps students integrate the three main financial statements and shows them how they can employ them in making financial decisions. It shows a clear relationship between strategy and financial statements. And, finally, it demonstrates...Starting at €8.20
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Fresatrice Bertone Group: Financing in Times of Crisis (Portuguese Version, Brazil)
Martínez Abascal, EduardoCase F-871-PBFinanceThis case deals with an Italian company that produces machine tools (milling machines), an expensive product in a very competitive and cyclical industry. It discusses the Taylor production system, which is extremely complicated and involves mass production. The case presents the effects of the recession on P&L accounts and balance sheets and possible solutions.This case deals with an Italian company that produces machine tools (milling machines),...Starting at €8.20
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Tessile Milano, SpA (A) (Portuguese Version, Brazil)
Chinchilla, Nuria; San Martín, ÁlvaroCase DPO-432-PBLeadership and People ManagementThe sales director of a family firm finds himself involved in a family dispute. On receiving an attractive job offer from another company, he has to decide whether or not to leave the firm he has served for most of his working life. This case is based on the "Tessuti Dalmine, SPA (A)" case (FH-648-E).Starting at €8.20
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Diversey and the Creation of the "Internet of Clean" (Portuguese Version, Brazil)
Sieber, Sandra; Rafnsdottir, AnnaCase SI-202-PBInformation TechnologiesDiversey, a "global provider of commercial cleaning, sanitation and hygiene solutions," has implemented a new value proposition as part of its digital transformation, changing from a pipeline business into a knowledge-based platform business. Along the way, it heavily influenced the cleaning and hygiene industry, which had been mostly untouched by digitization.Starting at €8.20
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Carlo de Benedetti's Letter (A) (Portuguese Version, Brazil)
Montesó, J. M.; Pin Arboledas, José RamónCase TD-95-PBBusiness Ethics and Corporate Social ResponsibilityCarlo de Benedetti is under pressure from the Italian court, which accuses him of paying commissions to political parties to obtain contracts in the Italian public sector. The operation "clean hands" tightens the net. On his desk he had the letter in which he explained the reasons for his actions. What to do with it?Starting at €8.20
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Tessile Milano, SpA (B) (Portuguese Version, Brazil)
Chinchilla, Nuria; San Martín, ÁlvaroCase DPO-433-PBLeadership and People ManagementPart B describes the sales director's analysis of the situation and his immediate action plan. This document is based on the "Tessuni Dalmine" case (FH-649-E).Starting at €5.74