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IESE (España)
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Avianca (A). La revisión de los contratos de trabajo de los mecánicos de aviación
Serrano, Germán; Tamayo M. A.; Pin Arboledas, José Ramón; Gómez, SandalioCase FH-617Leadership and People ManagementEl director de relaciones industriales de Avianca, a la vista de la competencia debida a la globalización del mercado aéreo, decide modificar la forma de trabajo. Las negociaciones con los sindicatos fracasan y opta por negociar directamente con cada uno de los mecánicos de aviación. Cuando parecía que el 90% de los mecánicos estaba dentro del acuerdo, 120 mecánicos se descuelgan y vuelven a hablar con el sindicato. ¿Qué hay que hacer?Starting at €8.20
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El área de salud de la Fundación Corona
Guillén, F. J.; Martínez, J. L.; Martín Cavanna, J.Case M-1038MarketingContinuación del Caso «La Fundación Corona y el Hospital de San José» (M-1037)Se presentan los resultados de la diversificación hacia el sector de asistencia sanitaria.Starting at €8.20
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La caja ecológica (A)
Guillén, F. J.; Martín Cavanna, J.; Martínez, J. L.Case M-1034MarketingPlan comercial de una organización sin ánimo de lucro.Starting at €8.20
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Republic Cell
Schroeter, Andreas; Rosenberg, MikeCase SM-1586-EDecision AnalysisAfter months of hard work, a telecommunications executive is told not to bid on an important contact in a Latin American country, as his immediate superior has told him at the last minute that it is too risky. He is faced with the decision of whether to try to go over his boss's head or, should he accept the decision, what to tell his team.Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (A) (Portuguese Version, Portugal)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-34-PPLeadership and People ManagementThis case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed.Starting at €8.20
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Medellíns Transformation: Towards a More Equitable, Innovative and Participatory Urban Society
Duch, Ana Isabel; Ricart, Joan Enric; Berrone, PascualCase SM-1681-EEconomics, Innovation and Change, StrategyBy the end of the 20th century, Medellín (Colombia) was known for being one of the most violent and murderous cities in the world, a haven for drug trafficking, and a hub of poverty, inequality, and social exclusion. However, in less than two decades, Medellín has been able to transform itself into a model of urban planning intervention, social resilience, and one of the fastest-growing urban economies in Latin America. The city's successful make...Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (B)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35-ELeadership and People ManagementIn Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.Starting at €5.74
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Avianca (C). La revisión de los contratos de trabajo de los mecánicos de aviación
Serrano, Germán; Pin Arboledas, José RamónCase FH-624Leadership and People ManagementDespués de los acontecimientos relatados en los casos Avianca (A) y (B), en el que el director de relaciones industriales de la empresa emprende un nuevo proceso, transformando la relación colectiva de trabajo de los mécanicos de mantenimiento en individual y estableciendo la polivalencia, ampliación de horas en el turno y el cambio de carreras. Los redactores del caso se reúnen con el antiguo presidente del sindicato, ACMA, y escuchan sus reflex...Starting at €5.74
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Vaccination in Bogotá before the decentralisation and reform of the health system in Colombia (B)
Gallardo H. M.; Camacho M.; Tono T.; Pancorvo J.Case P-1029-EService and Operations ManagementHealth sector decentralization and reform in Colombia has had a major impact on public health outcomes. The case shows the difficulties at the regional level and the decisions that were taken to accomplish the objectives set. The case gives a general description of some of the government interventions in healthcare reform in Colombia. It concentrates on describing the developments, decisions and tools used by the authorities to improve the manage...Starting at €5.74
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Coaching at Banco Azucarero de Cali (BAC) (B) (Portuguese version, Portugal)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35-PPLeadership and People ManagementIn Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.Starting at €5.74