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IESE Insight. Issue 9. Second Quarter 2011
IESE InsightMagazine REV-9-EBusiness Ethics and Corporate Social Responsibility, Decision Analysis, Information Technologies, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, StrategySoumitra Dutta (INSEAD) proposes five strategies that companies can pursue to push their organizations toward becoming fully networked enterprises. Evgeny Káganer (IESE) & Emmanuelle Vaast (McGill University) identify 18 recurring policy themes that guide the use of social media in the workplace. Guillermo Armelini (ESE) & Julián Villanueva (IESE) recommend how to define a social media plan to start conversations and build brand recognition. Anto...Starting at €22.00
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IESE Insight. Número 32. Primer trimestre 2017
IESE InsightMagazine REV-69Information Technologies, Innovation and Change, Leadership and People Management, Marketing, Strategy¿Cómo ha cambiado el "viaje del cliente"? ¿De qué manera podemos adaptarnos a la realidad de hoy? Julián Villanueva y Luis Ferrándiz proponen a las empresas subir la "escalera de la digitalización" para obtener una propuesta de negocio en torno al nuevo consumidor. Mientras, Íñigo Gallo y Claudia Townsend desvelan cuándo es conveniente dirigirse al corazón del cliente. Y Bernd Skiera y Daniel M. Ringe proponen a las empresas aprovechar el big ...Starting at €22.00
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IESE Insight. Issue 29. Second Quarter 2016
IESE InsightMagazine REV-64-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, Innovation and Change, Leadership and People Management, Marketing, Service and Operations Management, StrategyTo the office and beyond! Find inspiration to reach new heights -- personally and professionally -- in this magazine. Carlos García Pont and J. Ignacio Canales share the keys to enable every manager to convert monotonous tasks into enriching responsibilities. Nancy P. Rothbard suggests strategies to harness the power of social media and avoid the potential pitfalls when managing the boundaries between personal and professional lives in cyberspace...Starting at €22.00
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IESE Insight. Issue 22. Third Quarter 2014
IESE InsightMagazine REV-49-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, Entrepreneurship, Innovation and Change, Marketing, StrategyWhen the bar is raised, you have to jump higher. This magazine will inspire you to think like an entrepreneur. M. Julia Prats, Marc Sosna and Sylwia Sysko-Romanczuk share the insights of business pioneers who launched private companies in Central and Eastern Europe after the fall of the Berlin Wall. Tony Dávila and Marc Epstein challenge the myth that breakthrough innovation is the sole terrain of start-ups and show that established companies can...Starting at €22.00
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IESE Insight. Número 22. Tercer trimestre 2014
IESE InsightMagazine REV-49Business Ethics and Corporate Social Responsibility, Corporate Governance, Entrepreneurship, Innovation and Change, Marketing, StrategySi algo caracteriza a los emprendedores es su capacidad para visualizar oportunidades donde otros solo ven obstáculos insalvables, ya sea para poner en marcha un nuevo negocio o para reinventarlo. Pero existen muchas formas de emprender, como pone de manifiesto el dossier del nuevo número de IESE Insight. Mª Julia Prats, Marc Sosna y Sylwia Sysko-Romanczuk ilustran con la trayectoria de algunos emprendedores del Este de Europa cómo...Starting at €22.00
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IESE Insight. Número 5. Segundo trimestre 2010
IESE InsightMagazine REV-5Business Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People Management, Marketing, StrategyEn dirección de empresas, lo que funciona en una cultura no tiene por qué ser válido en otra. El número 5 de la revista IESE Insight analiza algunos de los retos que plantea la dirección de empresas internacionales desde la perspectiva del liderazgo, la gestión de personas, el marketing y la ética empresarial. Carlos Sánchez-Runde y Richard M. Steers revisan el papel de la cultura en el rol de los directivos y en la motivación de los empleados qu...Starting at €22.00
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IESE Insight. Issue 17. Second Quarter 2013
IESE InsightMagazine REV-39-EFinance, Information Technologies, Leadership and People Management, Marketing, Service and Operations Management, StrategyPeter Fader (Wharton) debunks the myths surrounding customer centricity, urging managers to recontextualize the role of CRM as part of a wider customer-centric strategy. Julián Villanueva (IESE) explains how to design and implement a customer equity dashboard that will serve to pinpoint exactly where the company is gaining and losing value. A. Parasuraman (University of Miami) revisits the original SERVQUAL framework, showing how tried-and-tested...Starting at €22.00
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IESE Insight. Número 17. Segundo trimestre 2013
IESE InsightMagazine REV-39Finance, Information Technologies, Leadership and People Management, Marketing, Service and Operations Management, StrategyEn la era del cliente superinformado, las empresas se enfrentan a nuevos retos. Este número de IESE Insight repasa algunos conceptos y herramientas que los directivos pueden utilizar para orientar sus organizaciones al cliente sin comprometer su viabilidad económica y operacional. Peter Fader remarca que hay que situar al cliente en el centro del negocio. Y eso significa poner el foco en los que más aportarán a largo plazo, potenciando u...Starting at €22.00
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IESE Insight. Issue 4. First quarter 2010
IESE InsightMagazine REV-4-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, Economics, Information Technologies, Innovation and Change, Leadership and People Management, Marketing, Service and Operations Management, StrategyThis edition of IESE Insight review provides game-changing strategies for managers to innovate their business models, which not only generate profit and growth, but can even end up fundamentally reshaping an entire industry and redistributing a lot of money in the process. Articles by IESE¿s Joan E. Ricart and Fabrizio Ferraro distill lessons from history, using the examples of video games from the ¿70s to today, and of how Lew Wasserman s...Starting at €22.00