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INCAE (Costa Rica - Nicaragua)
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Concentrix Nicaragua: Expanding its Service Footprint in a Non-Traditional Location (B)
Rodríguez Redondo, Carlos; Torres Cóndor, JoséCase INCAE-31336_E-EStrategyEn abril de 2017, Javier Hugentobler recibió una propuesta para aceptar un nuevo cliente para la subsidiaria de Concentrix en Nicaragua, en un área de tecnología, la cual es nueva para la operación nicaraguense. La propuesta incluía un cliente muy importante, una empresa llamada FT100, en referencia a una de las 100 mayores empresas del mundo según el ranquin del Financial Times, en un área de tecnología, la cual no había sido desarrollada en Ni...Starting at €5.74
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Disfruta "Taking the Juice Out of Innovation"
González Aguado, Héctor Alonso; Cátedra René Morales Carazo de Emprendimiento; Schill, RyanCase INCAE-31234_E-EEntrepreneurshipDisfruta es la principal cadena de juguerías en Perú. El caso detalla la historia de los emprendedores desde sus inicios y describe algunas de las decisiones más importantes en cuanto a experiencia del cliente, eficiencia operativa e innovación para el éxito de la empresa. El caso se ubica en 2017, cuando los emprendedores meditan respecto a la estrategia que deben seguir para su expansión y consolidación.Starting at €8.20
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Flores del Este Case (B)
Metzger, MichaelCase INCAE-31202_E-EMarketingOn march 2006 Lorena and Victor Hugo Delgado and owners of Flores del Este, a small family owned flower shop in San José, Costa Rica, was reviewing the results of their first foray into the internet and online sales with Paul Fervoy, General Manager of Internexo, a web development company. Four months earlier they had launched the website and they now had to review the online data to determine how to make the most of their online presence. Neithe...Starting at €5.74
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Florida Ice and Farm: sustainability champion from an emerging economy (A)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794_E-EService and Operations ManagementThe case A focuses on the history of the world's leading beer and soft drinks in the Costa Rican market, Florida Ice & Farm, since Ramon Mendiola assumes the position of CEO in 2003. After implementing a series of changes in structure, personnel and culture in the organization, in 2008 Ramon sets a new challenge for the triple utility wanted to measure results not only in economic terms but also in social and environmental value. This case descri...Starting at €8.20
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Grupo Britt N.V.: in 2010
Brenes, Esteban R.; Catedra Steve Aronson de Estrategia y AgronegociosCase INCAE-30634-ECorporate Governance, MarketingThis is a very interesting case where the company has a clear strategic direction but its structure does not help an effective implementation. The case develops details of the general strategy and indicates the most important sources of income and business. During the case it becomes clear that the company actually has two businesses, retail and its own brands. Both businesses require different skills and abilities which makes it necessary to dev...Starting at €8.20
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Hotel Las Hojas (A)
Pérez Pineda, Felipe; Privetera, Anthony; Awan, SadaaCase INCAE-12325-EFinanceThis case highlights the local and regional setting facing Mr. Sadaat Awan, General Manager of Hotel Las Hojas, and his decision making process used to turn around a medium-sized hotel recently devastated by a tropical storm. Mr. Awan is originally from Pakistan and studies Hotel Administration in Salzburg, Germany. He possesses over 35 years of experience in the Costa Rican tourism industry and accepted the position at Hotel Las Hojas in an atte...Starting at €8.20
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Pantanal Chemical, International (English version)
Schill, Ryan; Cátedra René Morales Carazo de EmprendimientoCase INCAE-31206_E-EMarketingNorfana was a synthetic building material used in the manufacture of industrial and residential ceramic products; He had been in the market for only a few years, but had failed to meet sales expectations. Management was evaluating the failure of the product and whether Norfana was a good product or not and if the failure was in the marketing plan or its execution.Starting at €8.20
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Quetsol: Energy and Development
Majano Guerrero, Ana María; Pérez Pineda, Felipe; Blanco, Juan PabloCase INCAE-31012E-EEconomicsThe Quetsol case is about two young Guatemalan entrepreneurs who enter the renewable energy business, providing low-cost photovoltaic solutions to poor rural families without access to electricity. The case describes the development of the company, the business context, the building of partnerships with microfinance institutions and community organizations, and the way the company designs a strategy to face the challenges of competition. The case...Starting at €8.20
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Rice in Costa Rica: Policies, Interests, Commitments and Coherence with Sustainable Development
Umaña, Víctor; Trejos, AlbertoCase INCAE-31242_E-EEconomicsThe case depicts the circumstances faced by the Costa Rican government in 2010 where the country was exposed to serious penalties by the World Trade Organization (WTO) due to subsidies awarded by the government to the production of rice. Moreover, a newly elected government had taken power, and established new sustainable development goals for the country. Against this background, rice production became a critical agenda for the central governmen...Starting at €8.20
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Swiss-American Cocoa
Gavarrete Maglioni, Jorge; Ketelhohn, NielsCase INCAE-12547_E-EEntrepreneurshipA Swiss businessman analyzes an investment in cocoa production in two possible locations: Ecuador and Nicaragua.Starting at €8.20