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Stand-up Meetings Inhibit Innovation
Wu, Andy; Dukach, DagnyArticle HBS-F2101B-EKnowledge and CommunicationCompanies that want to increase their innovativeness often copy hip start-ups by adopting agile practices like stand-up meetings. Too bad they don't really work.Starting at €8.20
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Innovation for Impact
Carlson, Curtis R.Article HBS-R2006K-EStrategyWhen he was the CEO of SRI International, Curtis Carlson presided over the conception and development of Siri, HDTV, and other groundbreaking innovations. Since then he has shared his approach with more than 500 corporate, university, and government groupStarting at €8.20
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The Dangers of Distraction
Jackson, Maggie; Bielaszka-DuVernay, ChristinaArticle HBS-U0903D-ELeadership and People ManagementHas your BlackBerry become your pocket-sized master, compelling you to respond instantly to it, no matter what else you're doing? Maggie Jackson, author of "Distracted: The Erosion of Attention and the Coming Dark Age," offers a fresh take on multitaskingStarting at €8.20
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How to Lead When You're Not the Boss
Harvard Management UpdateArticle HBS-U0903E-ELeadership and People ManagementReal leadership is never a matter of simple rank, and opportunities to lead aren't limited to times when you have formal authority over others. This article suggests five ways you can step forward as a leader in virtually any meeting, team, or project inStarting at €8.20
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Life's Work: An Interview with Erno Rubik
Rubik, Erno; Beard, AlisonArticle HBS-R2006P-EStrategyThe inventor of the Rubik's Cube on creativity and innovation.Starting at €8.20
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Strike the Right Balance Between Service Efficiency and Customer Satisfaction
Kovac, Mark; Chernoff, Josh; Denneen, Jeff; Mukharji, PratapArticle HBS-U0812A-EReining in customer service costs while keeping customer satisfaction scores high is especially necessary-and especially difficult-in an uncertain economy. It's a balancing act so strenuous, many companies don't even attempt it. Instead, they respond to aStarting at €8.20
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Five Missteps to Avoid in Volatile Times
Stauffer, DavidArticle HBS-U0811D-EStrategyBankruptcies, foreclosures, the credit crisis, and the $700 billion federal bailout. As the world economy reels, no one can be sure exactly when we'll reach recovery. But the experts Harvard Management Update consulted say there's far less uncertainty aboStarting at €8.20
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Five Mistakes Newly Promoted Leaders Make
Watkins, Michael D.Article HBS-U0810B-ELeadership and People ManagementWhat you do and what you say during the first 90 days of your new leadership role has a huge impact on your chances of success, says best-selling author and leadership expert Michael Watkins. This succinct article lists the five most common mistakes new lStarting at €8.20
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Developing Services Consumers Want
Senior, JohnArticle HBS-U0811C-EStrategyCreating new services that captivate consumers and boost the bottom line is a tough job today. The abundance of offerings, vendors, and channels makes the competition for consumers' attention especially keen. John Senior, a partner at worldwide consultancStarting at €8.20
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Negotiating a Salary or Raise in a Tough Economic Climate
Gordon, MarkArticle HBS-U0807C-ELeadership and People ManagementIn this interview, Mark Gordon, director and cofounder of the Boston-based negotiation consultancy Vantage Partners and senior adviser to the Harvard Negotiation Project, offers practical strategies for negotiating a starting salary or raise. Gordon has sStarting at €8.20