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74 items were found using the following search criteria
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Chadwick, Inc.: The Balanced Scorecard (Abridged)
Kaplan, Robert S.Case HBS-196124-EAccounting and ControlThe pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its customers for continued success. But currently, the division is evaluated by meeting monthly financial objectives. This case describes an early and less-than-successful attempt to ...Starting at €8.20
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Performance Evaluation (Spanish version)
Simons, Robert L.; Davila, AntonioCase HBS-102S03Accounting and Controlhow to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a scoring sheet to be completed by the reader and an explanation of the ramifications of the decision for the business's strategy.Starting at €8.20
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Boston Lyric Opera (Spanish version)
Kaplan, Robert S.; Campbell, DennisCase HBS-109S11Accounting and ControlThe Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance process to guide the company into the future. Board members, senior managers, and artistic leaders use the Balanced Scorecard (BSC) as the focus of a multi-month strategic planning pr...Starting at €8.20
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Mobil USM&R (A1) (Spanish version)
Kaplan, Robert S.Case HBS-103S01Accounting and ControlFirst of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original (A) case to give students an opportunity to suggest objectives and measures for the division's initial BSC, without seeing the actual choices made by Mobil's managers. Describes how the CEO of the marketing and refining division of a major oil company is in the midst of implementing a profit turn...Starting at €8.20
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Store24 (Spanish version)
Narayanan, V.G.; Kulp, Susan; Campbell, DennisCase HBS-104S01Accounting and ControlIllustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.Starting at €8.20
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Coming Up Short on Nonfinancial Performance Measurement (Spanish version)
Ittner, Christopher D.; Larcker, David F.Article HBS-R0311FStrategyThey set the wrong performance targets because they focus too much on short-term financial results, and they use metrics that lack strong statistical validity and reliability. As a result, the companies can't demonstrate that improvements in nonfinancial measures actually affect their financial results. The authors lay out a series of steps that allow companies to realize the genuine promise of nonfinancial performance measures. First, develop a...Starting at €8.20
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Domestic Auto Parts (Spanish version)
Kaplan, Robert S.Case HBS-106S15Accounting and ControlDescribes a meeting of an executive team to discuss strategy for a company turnaround. The exercise is to construct a strategy map and Balanced Scorecard to capture the new strategy.Starting at €8.20
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Measures That Drive Performance (Spanish version)
Kaplan, Robert S.; Norton, David P.Article HBS-R0507QStrategyHow do customers see us? What must we excel at? Can we continue to improve and create value? How do we appear to shareholders? By looking at all of these parameters, managers can determine whether improvements in one area have come at the expense of another. Armed with that knowledge, the authors say, executives can glean a complete picture of where the company stands--and where it's headed.Starting at €8.20
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Results Management at KaBOOM! (A) (Spanish version)
Leonard, Herman B.; Epstein, Marc J.; Winig, LauraCase HBS-308S27StrategyKaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying to develop a performance-oriented approach that will inform their strategy and allow them to manage operations efficiently and effectively as they grow--and, possibly, shift their em...Starting at €8.20
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Parques infantiles y desempeño organizacional: Gestión de resultados en KaBOOM! (B)
Leonard, Herman B.; Epstein, Marc J.; Winig, LauraCase HBS-308S28Knowledge and CommunicationComplementa el caso (A).Starting at €5.74