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Supply Chain Challenges: Building Relationships (Spanish version)
Beth, Scott; Burt, David N.; Copacino, William; Gopal, Chris; Lee, Hau; Lynch, Robert Porter; Morris, Sandra; Kirby, JuliaArticle HBS-R0307EService and Operations ManagementSupply chain management is all about software and systems, right? Put in the best technology, sit back, and watch as your processes run smoothly and the savings roll in? Apparently not. When HBR convened a panel of leading thinkers in the field of supply chain management, technology was not top of mind. People and relationships were the dominant issues of the day. The opportunities and problems created by globalization, for example, are requiring...Starting at €8.20