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Connor Formed Metal Products (Spanish version)
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Reference: HBS-115S09
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Year: Event Year Start:1990
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Number of pages: 20
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Geographic Setting: Geographic Setting:United States
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Publication Date: May 14, 1993
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Fecha de edición: Oct 16, 1995
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Source: HBSP (USA)
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Type of Document: Case
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Industry Setting: Fabricated metal products;Manufacturing
Description
Connor Formed Metal Products was a small, privately owned manufacturer of custom metal springs and stampings. Since becoming president in 1984, Bob Sloss had implemented many changes to the company's organizational structure, management control systems, and information systems. In particular, he introduced a computer system in one plant to track product jobs through the manufacturing process. Employees at every function and level of the company could access information about a particular customer or job. In 1990, Sloss wondered whether to roll out this system in the company's four other plants.