Harvey Freishtat and Conversations about End-of-Life Care

  • Reference: HBS-316050-E

  • Year: 2011

  • Number of pages: 17

  • Publication Date: Mar 9, 2016

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Health care services

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Former law firm chairman/CEO Harvey Freishtat was actively involved in the formation of The Conversation Project, a national public engagement campaign to promote earlier end-of-life care discussions among loved ones and then with providers to ensure that end-of-life care wishes were both expressed and respected. The Conversation Project's media campaign and three-pronged strategy of targeting people where they live, work, and pray, was beginning to yield results. However, questions still remained. Would the health care industry create the mechanisms needed to follow people's end-of-life wishes? Was The Conversation Project taking the right steps to fulfill its mission of culture change?


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