Infosys, India's Flagship it company

  • Reference: IIST-DGI-309-E-E

  • Number of pages: 28

  • Publication Date: Aug 31, 2018

  • Source: San Telmo (España)

  • Type of Document: Case

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Description

A team of 7 workmates at an IT company decided to start a business that would be open-minded and forward-looking way. It was a very different mindset from the prevailing business environment found in India in the 1980’s. At the time there was little inventiveness, mainstream practices used to take stock of shareholders’ interests only. Scant attention was ever paid to workers and other stakeholders.

Learning Objective

The purpose of the case is to show that it is possible for a strong-minded group to start a business unlike any other in a given context. There were hurdles and inherent risks in an adverse environment that did not welcome entrepreneurs. The founders knew them but were proficient and experienced enough in new technologies. Thoughtful consideration of the working environment leads to the sorting of ideas on the company to set up: one that should contemplate all stakeholders and their interest and needs, besides shareholders. The ultimate goal is to build a successful company.

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Keywords

Customer needs and care Earning respect from all stakeholders Information Technologies IT Leadership Leadership values and adoption by the organization Popular capitalism Transparency and audited accounting