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    Global Business Services (Spanish version)

    DeLong, Thomas J. ; Ager, David L. ; Brackin, Warren ; Cabanas, Alex ; Shellhammer, Phil

    • Reference: HBS-417S02

    • Year: 2001

    • Number of pages: 16

    • Publication Date: Jun 18, 2004

    • Fecha de edición: Jul 12, 2005

    • Source: HBSP (USA)

    • Type of Document: Case

    • Industry Setting: Retail trade

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    Description

    To consider the issues inherent in any decision to outsource services and the impact of such a change on the company.

    Keywords

    Change management Decision making Hiring Hiring & employment Organizational behavior Organizational design Organizational structure Outsourcing Recruitment