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Fret and Regret: A Consumer Decision-Making Dilemma
June Cotte; Seung Hwan (Mark) LeeCase IVEY-9B12A018-EMarketingAs a birthday present, Mike has just been given a new smartphone by his girlfriend, Molly. However, it is not the phone he wants. Over the course of a few days, Mike struggles with the decision of whether to return the phone and get the one he wants, or keep the one he received as a gift. The case is written from the perspective of the consumer, and deals with consumer behaviour issues such as anticipatory regret. It would be useful in an introdu...Starting at €8.20
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Dear Diary: My Heart is Racing to Buy a Car
Seung Hwan (Mark) Lee; Matthew ThomsonCase IVEY-9B12A019-EMarketingJaime has been looking for several weeks to buy his first car. After narrowing his choices down to two, he can’t decide which to purchase. Option A is to buy the Honda CRV, which meets many of Jaime’s functional criteria (e.g. all-wheel drive, large trunk space, plenty of seats). This Honda is quite appealing to Jaime because he could use the car for his work and road trips with his siblings, and could easily handle the Wyoming climate. Option B ...Starting at €8.20
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Too Chicken to Convert A Chick-Fil-A Dilemma
Matthew Thomson; Seung Hwan (Mark) Lee; Valerie HoCase IVEY-9B13A030-EMarketingThe president and chief operating officer of Chick-fil-A is a devout Christian who publicly operates his restaurants according to Biblical principles. A recent controversy has surrounded his public opposition to gay marriage. As a result, the company is being accused of discrimination and prejudice. Are the company’s deeply rooted Christian values hindering the business?Starting at €8.20
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Abercrombie & Fitch: Is It Unethical To Be Exclusive
Seung Hwan (Mark) Lee; June Cotte; Danae BlanchardCase IVEY-9B14A009-EMarketingThe CEO of clothing manufacturer and retailer Abercrombie and Fitch defends his decision that the company will not offer plus sizes for women, although extra large sizes are available for men, because average- to large-sized female consumers do not fit the company’s target market. This insistence on a standard of female beauty as young, svelte and tall has enraged consumers who have criticized the company, and the CEO in particular, in both the t...Starting at €8.20
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Situación actual de la distribución de productos farmacéuticos
Farrán, Juan; Navarrete M.Technical Note MN-299MarketingEsta nota técnica describe la situación actual de la distribución en la industria de productos farmaceúticos así como del Transporte El Servicio La relación con los Hospitales y Los nuevos servicios logísticosStarting at €8.20
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El grupo tecnologística
Domingo, A.; Farrán, JuanCase M-917MarketingEl grupo Pirelli, Chase Gemina y la multinacional de capital riesgo Schroeder, han formado un grupo logístico al que han traspasado las empresas del sector de la distribución y logística de las que eran propietarios en la actualidad. Pirelli aporta el grupo Fintrasporti, que realizaba la función logística para su propietario y otros clientes; Schroeder y Gemina el GLE, dentro del cual están empresas como Astro, SGD o Logiman. Con ello han formado...Starting at €8.20
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Danzas Francia: Almacenaje y distribución europea
Domingo, A.; Farrán, JuanCase M-910MarketingSituación actual de la subcontratación de las funciones logísticas en Europa. Exposición de los motivos que habitualmente provocan el recurso a este tipo de organizaciones según los clientes (industriales o comerciales). Servicios ofrecidos por las organizaciones logísticas. Descripción de la evolución del grupo Danzas (objetivos, estrategias, medidas concretas) en los primeros cinco años de la década de los noventa. Descripción concreta de la or...Starting at €8.20