IESE (España)
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The Mexican Social Security Institute - Towards deconcentration of health service providers
Jané E.; Ribera, JaumeCase P-1044-EService and Operations ManagementThree years ago, the Mexican Social Security Institute (IMSS), a highly centralized and hierarchical organization, started to devolve powers to its service units, grouped in decentrally managed medical areas (AMGDs). It was a slow process until a project was set up to create the necessary tools to administer the new decentralized system. Dr. Martín is the head of one of the new medical areas. He and his bosses have made the necessary changes to ...Starting at €8.20
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Grupo Velázquez
Mozo, Enrique; Gallo, Miguel ÁngelCase DG-1241-EStrategyThe founder of the Velázquez family group achieved an extraordinary level of development for its companies over a period of almost 30 years. But his devotion to the businesses was in detriment to the time and effort spent on bringing up his three children. On the founder's death, his children inherited the group, and one of them, Lorenzo, took over its executive management. Lorenzo continued to manage the family business with a certain degree of...Starting at €8.20
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John Roux at Con Roux Construction (A)
Miller, PaddyCase FH-697-ELeadership and People ManagementThe case covers the first year of a new managing director at Con Roux Construction. Previously the financial director and a member of the Roux family, John Roux assumes the senior management role when the company is in serious trouble. The company has taken on several projects that have lost money and is facing serious problems. This case enters the scenario one year after John Roux has tried to correct the situation.Starting at €8.20
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Jose Cuervo: Going Public
Jansat Mayench, Oriol; Carbonell López; Óscar; Rahnema Alavi, AhmadCase F-975-EFinanceThe initial public offering of José Cuervo (JC) in February 2017 marked a milestone in the world of tequila, as the first tequila company in the world to go public. The listing of the Mexican company was especially relevant because it took place months after the arrival of President Donald Trump to the White House. He had criticized the Mexican government and the need to renegotiate the North American Free Trade Agreement (NAFTA). The listing led...Starting at €8.20
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Santa's Workshop (A): Analysis and Diagnosis
Simon, JanCase F-948-EFinanceThe case uses an original setting (Santa's Workshop) to discuss aspects of operational finance decision-making. Using the framework explained in FN-470-E (Operational Finance I: A Model of Analysis), it provides the opportunity for the users of the case to apply the framework. The case is written for discussion of the analyses (business analysis, economic analysis, financial analysis and cash analysis) and diagnosis (of economic and financial pro...Starting at €8.20
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Derivatives at Controladora Comercial Mexicana (CCM)
Mitchell, Jordan; Rahnema Alavi, AhmadCase F-859-EFinanceThe main pedagogical objective of the Comercial Mexicana is to show the use and abuse of derivatives. Comercial Mexicana - Mexico's third largest retailer of food and other items - faced the possibility of bankruptcy in 2008 after speculating on foreign currency, which exposed the company to US$1.9 billion of debt. The case explains the derivative type (TARN or Target Accrual Redemption Note) and goes into detail on the perils of trying to make ...Starting at €8.20
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Tomasso Corporation: Incorporando espiritualidad en la cultura empresarial (B)
Corrales A.; Melé, DomènecCase BE-155Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEl nuevo Director General despide a 13 directivos y técnicos del mejor modo posible, siguiendo las pautas establecidas, y contrata con sumo cuidado a quienes los sustituirán. Toma diversas medidas para mejorar la comunicación y el trato humano. Aplica con tesón diversas ?herramientas? de gestión humana y espiritual obteniendo muy buenos resultados. En dos años, las puntuaciones de la encuesta de clima laboral mejoran sensiblemente y los problemas...Starting at €5.74
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The Managerial Dilemma of E-Toll Route Implementation in South Africa
Ntoi, Hlompho; Thomas, Lawrence; Vilà, JoaquimCase SM-1643-EDecision Analysis, Innovation and Change, StrategyIn 2007, South African National Roads Agency Ltd (SANRAL) decided to introduce a radical and advanced urban tolling system called the Gauteng Freeway Improvement Project (GFIP). The project entailed the expansion of the province's single-direction three-lane highways to single-direction five-lane routes. Large toll gantries were to be built in order to process usage data as a means of billing users electronically via a strict user pay system. P...Starting at €8.20
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Canadian Pacific Railway and the Creation of Shareholder Value (B)
Simon, Jan; Tatay, Santiago; Richards, WilliamCase F-896-EFinance, StrategyBy the end of 2011, it was communicated to Green and the financial markets that the hedge fund Pershing Square Capital Management (PSCM), led by founder and CEO Bill Ackman, had increased its share in CPR from 124% to 14´2%. Ackman was an "activist" hedge fund manager , known for having made big changes to the boards of the companies that he had invested in as well as having provided his shareholders with handsome returns. In light of this event...Starting at €5.74
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Health Service Expansion and Development among the Uninsured Poor Population
Lee, Gabriel Manuel; Ribera, Jaume; Rosenmöller, MagdaCase P-1008-EService and Operations ManagementThis case describes the development of the PAC - Coverage Extension Program, from its creation in 1994 to the beginning of 2000. The PAC has managed to provide almost universal coverage for the population living in small, remote rural communities. The case describes the situation in 1994, the alternatives that were open to the ministry and the features of the program designed. It also discusses its operational development, reviews the actions tha...Starting at €8.20