Ivey Business School (Canada)
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SalonScale: Start-Up Customer Relationship Strategies for Niche Market Growth
Simon Parker; Peter W. MorozCase IVEY-9B21A023-EEntrepreneurship, MarketingAlicia Soulier, owner of Capelli Salon Studio, a hair salon in Saskatoon, Saskatchewan, has developed an application (app) that can help save hair salons thousands of dollars per month in hair colour costs. However, she is struggling to recruit enough subscribers to her new software as a service (SaaS) company, SalonScale. With the diversion of her attention from her hair salon to the app threatening her core business, Soulier must soon decide on...Starting at €8.20
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Brewing Peace Philippines: Customer Relationship Management
Jose Gerardo Santamaria; Sandeep Puri; Maria Luisa Chua Delayco; Rakesh SinghCase IVEY-9B20A056-EEntrepreneurship, Marketing, StrategyBrewing Peace was a company based in the Philippines that sold coffee beans. Despite having a base of 80 customers, 70 per cent of its business depended on 9 key accounts; this included its biggest buyer, Concepcion Coffee Enterprises Limited (CCEL), whicStarting at €8.20
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House of Lasagna: Growth and Expansion Fix - Teaching Note
Maria Luisa Chua Delayco; Sandeep Puri; Babak HayatiTeaching Note IVEY-8B19A034-EMarketingTeaching note for product 9B19A034.Starting at €0.00
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SalonScale: Start-Up Customer Relationship Strategies for Niche Market Growth - Teaching Note
Simon Parker; Peter W. MorozTeaching Note IVEY-8B21A023-EEntrepreneurship, MarketingTeaching note for product 9B21A023.Starting at €0.00
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Brewing Peace Philippines: Customer Relationship Management - Teaching Note
Jose Gerardo Santamaria; Sandeep Puri; Maria Luisa Chua Delayco; Rakesh SinghTeaching Note IVEY-8B20A056-EMarketingTeaching note for product 9B20A056.Starting at €0.00
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Entrepreneurs at Twitter: Building a Brand, a Social Tool or a Tech Powerhouse
Simon Parker; Ken MarkCase IVEY-9B10M028-EEntrepreneurship, Marketing, StrategyTwitter has become an incredibly popular micro-blogging service since its launch in 2006. Its founders have ambitious plans for the service, and are backed by hundreds of millions of dollars of venture capital funding, which values the company at $3.7 billion in 2011. Twitter seems to attract a diverse audience of users, such as political organizers looking to disseminate information to their followers; businesses looking to reach out, in real ti...Starting at €8.20
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MusicJuice.net: The Challenges of Starting Up a New Internet Venture
Simon Parker; Rocky LiuCase IVEY-9B10A013-EEntrepreneurship, Marketing, StrategyMusicJuice.net is a new website designed to bring together musicians and a fan-base in order to raise finance for new bands. It enables musicians to bypass the large established record companies and their high royalty takes, while giving fans direct contact and involvement with exciting new acts. It is an example of a venture idea transported from one country (the Netherlands) and applied in a new and larger geographical setting (North America). ...Starting at €8.20