Ivey Business School (Canada)
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Shoes of Prey: Managing the Dark Side of Value Co-creation
Sanjit Kumar Roy; Gaganpreet SinghCase IVEY-9B20A022-EEntrepreneurship, Marketing, StrategyLaunched in 2009, Australian-based Shoes of Prey allowed potential customers to design every detail of a pair of shoes. The co-creation strategy offered customers a sense of ownership and increased their perceived value of the shoes. The company initiallyStarting at €8.20
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Shoes of Prey: Managing the Dark Side of Value Co-creation - Teaching Note
Sanjit Kumar Roy; Gaganpreet SinghTeaching Note IVEY-8B20A022-EMarketingTeaching note for product 9B20A022.Starting at €0.00
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Pepperfry.com: Marketing to Manage Customer Experience
Gaganpreet Singh; Sandeep Puri; Sanjit Kumar RoyCase IVEY-9B17A034-EEntrepreneurship, Marketing, StrategyIn 2016, Pepperfry.com (Pepperfry) was India’s leading online retailer of furniture and home products. As a pioneer in the online furniture and furnishings space, Pepperfry had a first-mover advantage that led to the achievement of significant milestones within a short period. Online marketing, however, involved distinct challenges compared with traditional marketing practices. Improving customer experience at the different stages of a consumer’s...Starting at €8.20