Ivey Business School (Canada)
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Swadhaar: Self-Support through Financial Services
Rajesh Panda; Madhvi Sethi; Pooja GuptaCase IVEY-9B20N002-EEntrepreneurship, FinanceSwadhaar FinServe Private Limited (Swadhaar), a non-banking financial company–microfinance institution (NBFC-MFI), was set up in Mumbai, India in 2008 with the objective of providing the urban poor with increased access to financial services. Swadhaar was a leading provider of financial services to clients in several major states of India. Between 2009 and 2013, there were major changes in the regulatory environment; some of these restricted the ...Starting at €8.20
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Game CoLab: Can It Connect Indie Game Developers
Collin Sellman; T.S. RaghuCase IVEY-9B14M158-EEntrepreneurship, StrategyIn July 2014, nine months after they had developed a collaborative workplace for independent video game developers in Phoenix, Arizona, the two founders of the Game CoLab were discussing how to move the business forward. Using the Lean Startup method, they had designed their business model and opened a coworking space where they could also hold meetings, competitions and games showcases. However, they now face two challenges — declining membershi...Starting at €8.20
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Creating a Process-oriented Enterprise at Pinnacle West
T.S. RaghuCase IVEY-9B10E002-ECorporate Governance, Information Technologies, Service and Operations Management, StrategyPinnacle West is in the energy-related services business and headquartered in Phoenix, Arizona. Its largest subsidiary, APS, is a power utility that serves over a million customers across Arizona. The case was written when one of the biggest recessions in recent history hit global and U.S. markets. Written from the perspective of the vice-president and chief information officer, the case chronicles the various recent successful process change ini...Starting at €8.20
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Pearson's Successmaker: Putting the Customer First in Transforming Product Development Processes
T.S. Raghu; Collin SellmanCase IVEY-9B11E040-EInformation Technologies, Marketing, Service and Operations ManagementPearson Plc is an education company that operates worldwide, with headquarters in London, England. Its six primary business units are North American Education, International Education, Professional, The Financial Times, Interactive Data, and Penguin Publishing. The vice president of product management within the Digital Learning division of the North American Education unit based in Chandler, Arizona, begins to transform the product development p...Starting at €8.20
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McDonald’s in India: Not a Happy Meal
Paul W. Beamish; Pooja Gupta; Madhvi SethiCase IVEY-9B19M129-EStrategyIn September 2017, news spread of McDonald’s India terminating its franchise arrangement with its joint venture (JV) in India. The termination notice was the newest step in the saga of the conflict between the two JV partners—US-based McDonald’s and the IStarting at €8.20
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Universal Basic Income: Is There a Case for India
Madhvi Sethi; Saina Baby; Vandita DarCase IVEY-9B20M130-EStrategyIndia’s Economic Survey 2016–17 proposed a gradual implementation of the concept of universal basic income (UBI) as the fastest way of providing a long-term solution to poverty. Large-scale inequality and poverty, along with huge misallocation and wastages in the existing welfare schemes, made India a perfect ground for experimenting with UBI. Though the rapid expansion of Jan Dhan–Aadhaar–Mobile infrastructure was expected to smoothen the execut...Starting at €8.20
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Groupon India: A Management Buyout Decision
Rajesh Panda; Madhvi Sethi; Pooja GuptaCase IVEY-9B17N019-EEntrepreneurshipIn early 2015, the chief executive officer and the management team of Groupon India, a subsidiary of U.S.-based Groupon Inc., faced a management buyout decision. Buoyed by a high growth rate and huge market potential in India, they wanted more India-specific product positioning and greater control over technology. They explored growth options available to the company, but faced the constraints of being part of a global conglomerate. The managemen...Starting at €8.20
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Amarnath Gupta and Sons: The Family Business
Rajesh Panda; Pooja Gupta; Madhvi SethiCase IVEY-9B16M183-EEntrepreneurship, StrategyAmarnath Gupta and Sons was a distributor of lubricants and owner of a petrol pump based in Alwar, Rajasthan, India. The business was originally set up as a family-owned single petrol pump in 1953. The family member currently in charge of daily operations had expanded the business significantly, especially since the entry of new multinational players in the Indian lubricant market. In 2013, this owner-partner was looking at ways to involve his ch...Starting at €8.20
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The Economics of Gold: India's Challenge in 2013
Rajesh Panda; Madhvi SethiCase IVEY-9B16N009-EFinance, StrategyOn June 13, 2013, an online news portal reported on a press conference at which India’s finance minister urged Indians to refrain from buying gold. India was facing a huge economic challenge. Its account deficit had hit a record high of 6.7 per cent of its gross domestic product. This increase was attributed to rising gold imports and was a major cause of concern for the Indian finance minister and the governor of the Reserve Bank of India, India...Starting at €8.20
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Model Blood Bank, Indore: Supply Chain Management
Harshal Lowalekar; T.S. Raghu; Ajay VinzeCase IVEY-9B16D018-EService and Operations Management, StrategyIn 2015, the medical officer in charge of a blood bank in India needed to manage a chronic shortage of blood products that was likely to worsen over the summer months. The blood products were perishable and had a limited useful life which complicated matters when maintaining adequate stock. Furthermore, demand for blood products was unpredictable and varied widely each month. The blood blank attracted few blood donors and they were likely to beco...Starting at €8.20