HBSP (USA)
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Bancaja: Developing Customer Intelligence (B)
Martinez-Jerez, F. Asis; Miller, KatherineCase HBS-107066-EMarketingSupplements the (A) case.Starting at €5.74
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Infosys' Relationship Scorecard: Measuring Transformational Partnerships
Miller, Katherine; Kaplan, Robert S.; Martinez-Jerez, F. AsisCase HBS-109006-EKnowledge and CommunicationThis case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational paStarting at €8.20
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Multiasistencia: Redefining the Relationship with Its Service Professionals
Martinez-Jerez, F. Asis; Perez, Maria Garcia; Miller, KatherineCase HBS-113143-EAccounting and ControlMultiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one.Starting at €8.20
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Indigo Agriculture: Harnessing Nature
Iansiti, Marco; Toffel, Michael W.; Barnett, JamesCase HBS-620024-EService and Operations ManagementIndigo Agriculture used a digital-enabled research and development (R&D) process to launch its initial product, microbial coatings for agricultural seeds, which increase crop yields while reducing the need for fertilizers. In doing so, the company developed direct relationships with farmers, in contrast to typical agricultural supply chains that use intermediaries. The company then launched a marketplace platform to link growers directly to crop ...Starting at €8.20
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Accounting Turbulence at Boeing
Heese, Jonas; Srinivasan, Suraj; Lane, David; Barnett, JamesCase HBS-118020-EAccounting and ControlUnlike its rival Airbus, Boeing used a practice called program accounting to record its commercial aircraft expenses since the 1980s. Program accounting allowed Boeing to expense estimated average costs instead of the actual production costs of an aircrafStarting at €8.20
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Accounting Outages at Plug Power? (B)
Heese, Jonas; Pacelli, Joseph; Barnett, JamesCase HBS-124018-EAccounting and ControlThe case is set in spring 2021, immediately after Plug Power made financial restatements dating back to 2018. The case describes the restatements, which revealed that Plug was reclassifying expense items to boost gross profits.Starting at €5.74
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Accounting Outages at Plug Power? (C)
Heese, Jonas; Pacelli, Joseph; Barnett, JamesCase HBS-124019-EAccounting and ControlSet in June 2023, the C case explores Plug Power's recovery from its financial restatements, how it benefited from government subsidies, and new strategic alliances.Starting at €5.74
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Breaking Barriers: How Brex is Shaping the Future of Financial Services for Startups
Di Maggio, Marco; Barnett, James; Ma, Susie L.Case HBS-224030-EFinanceIn 2020, Henrique Dubugras and Pedro Franceschi, co-founders and co-CEO's of the fintech company Brex, needed to determine how to balance their vision with the desires of their investors. They intended to expand Brex's offerings to include other products that served the financial needs of their startup, but some of their investors believed the focus should be on improving existing features to meet customer base needs. While Dubugras and Francesch...Starting at €8.20
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Glovo: Expanding Quick Commerce
Moreno, Antonio; Barnett, JamesCase HBS-621094-EService and Operations ManagementIn March 2021, delivery app CEO Oscar Pierre and his team consider strategies to grow Glovo's quick commerce delivery service and to approach their expansion in Kenya.Starting at €8.20
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Founders Factory
Rayport, Jeffrey; Barnett, JamesCase HBS-821009-EEntrepreneurshipIn January 2020, Brent Hoberman and Henry Lane Fox, co-founders of Founders Factory, a venture capital fund with an accelerator and incubator program funded by investment from corporate partners, consider international expansion strategies.Starting at €8.20