HBSP (USA)
- Book Chapter
Designing Specific Growth Initiatives: A Discovery-Driven Approach
Collection: HBSP (USA)Ref.: HBS-3070BC-EPublished: Mar 16, 2009Format: PDFPages: 21Language: English - Book Chapter
Designing the Business Model Architecture: Executing Specific Growth Opportunities Using Discovery-Driven Planning
Collection: HBSP (USA)Ref.: HBS-3071BC-EPublished: Mar 16, 2009Format: PDFPages: 33Language: English - Book Chapter
Actively Managing and Redirecting Projects: Executing Specific Growth Opportunities Using Discovery-Driven Planning
Collection: HBSP (USA)Ref.: HBS-3073BC-EPublished: Mar 16, 2009Format: PDFPages: 27Language: English - Book Chapter
Implementing Discovery-Driven Growth: What Other Firms Have Done and How You Can Make It Work for You
Collection: HBSP (USA)Ref.: HBS-3074BC-EPublished: Mar 16, 2009Format: PDFPages: 23Language: English - Book Chapter
If This Is a Service Economy, Why Am I Still on Hold: An Introduction to the Four Fundamental Principles of Service Excellence
Collection: HBSP (USA)Ref.: HBS-8921BC-EPublished: Feb 7, 2012Format: PDFPages: 15Language: English - Book Chapter
Now Multiply It All by Culture: Service Excellence as a Product of Organizational Design and Culture
Collection: HBSP (USA)Ref.: HBS-8930BC-EPublished: Feb 7, 2012Format: PDFPages: 33Language: English - Article
Change with Your Customers - and Win Big
Collection: HBSP (USA)Ref.: HBS-F0812B-EPublished: Dec 1, 2008Format: PDFPages: 3Language: English - Article
Change with Your Customers - and Win Big (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F0812BPublished: Dec 1, 2008Format: PDFPages: 2Language: Spanish - Article
How to Get Unstuck (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F0905APublished: May 1, 2009Format: PDFPages: 3Language: Spanish - Article
Making Social Ventures Work
Collection: HBSP (USA)Ref.: HBS-R1009D-EPublished: Sep 1, 2010Format: PDFPages: 9Language: English