HBSP (USA)
- Book Chapter
Putting the Innovator's DNA into Practice: People-Why Building Teams and Organizations That Possess Complementary Skills Is Crucial to Innovation
Collection: HBSP (USA)Ref.: HBS-8380BC-EPublished: Jul 19, 2011Format: PDFPages: 21Language: English - Book Chapter
Putting the Innovator's DNA into Practice: Philosophies-What Do Highly Innovative Companies Have in Common
Collection: HBSP (USA)Ref.: HBS-8386BC-EPublished: Jul 19, 2011Format: PDFPages: 24Language: English - Case
Financial Accounting Reading: Assets, Debrief Slides
Collection: HBSP (USA)Ref.: HBS-5073-EPublished: Jul 26, 2018Format: PDFPages: 13Language: English - Teaching Note
Pilgrim Bank (C): Electronic Billpay, Teaching Note
Collection: HBSP (USA)Ref.: HBS-608117-EPublished: Jan 11, 2008Reviewed: Apr 3, 2008Format: PDFPages: 13Language: English - Teaching Note
Improvement with Customer Operators, Module Note for Instructors
Collection: HBSP (USA)Ref.: HBS-608135-EPublished: Apr 3, 2008Format: PDFPages: 18Language: English - Case
Eastern Bank: Innovating Through Eastern Labs
Collection: HBSP (USA)Ref.: HBS-318068-EPublished: Oct 21, 2017Reviewed: Apr 16, 2019Format: PDFPages: 25Language: English - Teaching Note
Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel, Teaching Note
Collection: HBSP (USA)Ref.: HBS-107072-EPublished: Apr 13, 2007Reviewed: Apr 8, 2011Format: PDFPages: 32Language: English - Case
Shangri-La Hotels
Collection: HBSP (USA)Ref.: HBS-108006-EPublished: Mar 17, 2008Format: PDFPages: 22Language: English - Case
TD Canada Trust (C): Translating the Service Model to Service Operations
Collection: HBSP (USA)Ref.: HBS-108055-EPublished: Apr 23, 2008Reviewed: Oct 31, 2008Format: PDFPages: 10Language: English - Case
TD Canada Trust
Collection: HBSP (USA)Ref.: HBS-110049-EPublished: Dec 14, 2009Reviewed: Oct 29, 2013Format: PDFPages: 28Language: English