IESE (España)
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Bat Bar Bonanza: Gestión de existencias y conceptos básicos
Sachon, MarcCase P-1073Service and Operations ManagementEl dueño de un bar tiene que desarrollar un sistema básico para la gestión de stock de botellas de ron. Hay que tratar los conceptos de fondo de maniobra, stock de ciclo, stock de seguridad, entre otros.Starting at €8.20
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Netflix: el desafío del streaming
Sachon, MarcCase P-1114Service and Operations ManagementEl caso describe la historia y el modelo de negocio de Netflix, líder mundial de alquiler de películas. Desde sus comienzos entre 1997 y 1998, la compañía, con sede en Los Gatos, California, se ha centrado en desarrollar un modelo de negocio para el alquiler de películas que, con la ayuda de una inteligencia de clientes de gran calidad, se asegura una mayor satisfacción para aquellos; al mismo tiempo, utiliza el análisis del cliente para gestiona...Starting at €8.20
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Conceptos y parámetros fundamentales de la dirección de operaciones
Moscoso, Philip; Lago, Alejandro; Sachon, MarcTechnical Note PN-458Service and Operations ManagementEn esta nota técnica se introducen los conceptos y parámetros fundamentales para el análisis de un sistema de operaciones desde la óptica de la dirección general de una empresa. El objetivo es ofrecer una terminología precisa a la vez que práctica a los directivos.Starting at €8.20
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Fundamental Concepts and Parameters of Operations Management
Moscoso, Philip; Lago, Alejandro; Sachon, MarcTechnical Note PN-458-EService and Operations ManagementThis technical note introduces the fundamental parameters and terminology for analyzing an operations system from a general management perspective. The aim is to provide managers with the precise, practical terminology they need.Starting at €8.20
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The Hard Discount Model in Retailing
Sachon, MarcTechnical Note PN-465-EService and Operations ManagementDuring the 1990s and early 2000s the hard discount retail channel has seen tremendous growth. In this technical note we analyze the elements that form the strategic foundation of this business model and provide a detailed analysis of the underlying operations.Starting at €8.20
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Bat Bar Bonanza: Share Management and Basic Concepts
Sachon, MarcCase P-1073-EService and Operations ManagementThe owner of a bar has to develop a basic system to manage his stock of bottles of rum. He has to look at the concepts of working capital, cyclical inventories and backup inventory, among others.Starting at €8.20
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Media Markt: A Successful Model for the 21st Century
Sachon, Marc; Laux, EricCase P-1118-EDecision Analysis, Service and Operations ManagementThe case describes the history and business model of Media Markt, part of Media Saturn Holding (MSH), which forms part of Germany's Metro Group. Media Markt contributes a major share of MSH's 20 billion in sales and together they are Europe's largest consumer electronic retailer by far. On a global level, only Best Buy of the United States has more sales than MSH. The case provides details of Media Markt's business model and allows the students ...Starting at €8.20
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Netflix: Online Rental of DVDs - From Clicks to Bricks & Flix
Sachon, MarcCase P-1057-EInformation Technologies, Service and Operations ManagementNetflix offers online rental of movie DVDs. The company was founded in 1998 and within 5 years had acquired more than one million subscribers (making it grow faster than AOL). It presents a new model for value appropriation in the entertainment sector and has strategic implications both for the movie studios as for the largest movie rental chain. Netflix uses the strengths of each of its building blocks: the highly flexible and adaptable nature ...Starting at €8.20
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Lucas Diesel, Sant Cugat
Sachon, MarcCase P-856Service and Operations ManagementTras años de negocios en una economía cerrada, Lucas Diesel-Sant Cugat se ve repentinamente enfrentada a un entorno diferente. Para adaptarse, la empresa diseña un plan para volver a estructurar el proceso de producción.Starting at €8.20
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Netflix: The Streaming Challenge (Portuguese Version, Brazil)
Sachon, MarcCase P-1114-PBService and Operations ManagementThe case describes the history and business model of Netflix, a worldwide leading company in movie rentals. From its beginnings in 1997/98, the Los Gatos, California-based company has focused on developing a movie rental business model that uses superior customer intelligence to ensure high customer satisfaction, while being able to use customer analytics to manage service-related costs and its bottom line. With the switch from being primarily a ...Starting at €8.20