IESE (España)
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Swarovski Crystal: el desafío de las bolsas de plásico: Diseño para la cadena de suministro
Sachon, Marc; Yankovic, NataliaCase P-1135Service and Operations ManagementSwarovski Crystal, la mayor unidad comercial estratégica del Grupo Swarovski, tiene que valorar la viabilidad de un cambio en el packaging de sus productos en las etapas de la cadena de suministro previas a la venta: utilizar bolsas de plástico en vez de las habituales cajas de regalo azul oscuro. Para ello, la dirección debe tener en cuenta no sólo los beneficios (relacionados, principalmente, con el ámbito operativo), sino también los desafíos ...Starting at €8.20
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GK: Building Businesses in India
Zott, ChristophCase E-155-EEntrepreneurship, Knowledge and Communication, StrategyThe case provides the opportunity to discuss some of the decisions faced by Gopala Krishnan (GK), an Indian entrepreneur who has developed a number of successful technology-related start-ups. The case presents three ventures that GK worked on in parallel: TimePass India, a cinema and real estate business; Immunizeindia, a social venture; and Banyan Mobile, a music streaming business. GK is faced with three strategic decisions, one for each ventur...Starting at €8.20
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MAASH - Una nueva técnica para el reemplazo de cadera
Yankovic, NataliaCase P-1141Innovation and Change, Service and Operations Management, StrategyEra un viernes por la mañana de la primavera del año 2007 y Felipe Delgado, miembro del equipo médico del Departamento de Cirugía Ortopédica y Traumatología del Hospital de Sant Celoni, se encontraba revisando, como cada semana, las historias médicas de los pacientes recientemente operados. Los resultados eran buenos -"como de costumbre"- pero sentía una creciente preocupación, puesto que percibía que los pacientes no se encontraban tan satisfech...Starting at €8.20
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Aparkalo (B): Revised Business Plan
Peeters, Claire; Zott, ChristophCase E-209-EEntrepreneurshipAparkalo was born as the brainchild of Luis París and Iván Rodríguez, who developed the initial business plan for the venture as part of an IESE EMBA course on entrepreneurship. Their simple yet appealing idea was to introduce the concepts of reservations and dynamic pricing as a business model innovation to parking lots, so that clients could reserve spots in advance, and parking lot managers could charge more during peak times (e.g., concerts o...Starting at €5.74
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Aparkalo (C): Normal Crisis or Sudden Death
Peeters, Claire; Zott, ChristophCase E-210-EEntrepreneurshipAparkalo was born as the brainchild of Luis París and Iván Rodríguez, who developed the initial business plan for the venture as part of an IESE EMBA course on entrepreneurship. Their simple yet appealing idea was to introduce the concepts of reservations and dynamic pricing as a business model innovation to parking lots, so that clients could reserve spots in advance, and parking lot managers could charge more during peak times (e.g., concerts o...Starting at €5.74
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Key Elements of Flow, Time and Queue Management (Portuguese Version, Brazil)
Lago, Alejandro; Yankovic, Natalia; Moscoso, PhilipTechnical Note PN-496-PBService and Operations ManagementThis note describes the essentials and key elements of flow, waiting line and time management. It explains the reasons for so many waits (lines) in processes in practice and explains which elements executives can act on to reduce how long their customers wait.Starting at €8.20
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Estrategias para atraer inversores
Huy, Q.; Zott, ChristophArticle ART-1604Entrepreneurship, Leadership and People Management, StrategyAl complicarse el acceso a los recursos, muchos directivos ven cómo el mundo que conocían desaparece y deja paso a otro muy diferente. Todos los emprendedores han tenido que enfrentarse al reto de demostrar su solvencia sin poder avalarla con pruebas. Su experiencia resulta muy útil para los directivos que, tal vez por primera vez, han de obtener financiación para los grandes proyectos que impulsarán su carrera profesional. A la hora de atraer a ...Starting at €8.20
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Aparkalo (A), (B) & (C) - Teaching Note
Peeters, Claire; Zott, ChristophTeaching Note ET-54-EEntrepreneurshipAparkalo was born as the brainchild of Luis París and Ivan Rodriguez, who developed the initial business plan for the venture as part of an IESE EMBA course on entrepreneurship. Their simple yet appealing idea was to introduce the concepts of reservations and dynamic pricing as a business model innovation to parking lots, so that clients could reserve spots in advance, and parking lot managers could charge more during peak times (e.g., concerts o...Starting at €0.00
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Claves de la gestión de flujos, tiempos y colas
Lago, Alejandro; Yankovic, Natalia; Moscoso, PhilipTechnical Note PN-496Service and Operations ManagementEsta nota describe los fundamentos y las claves de la gestion de flujos, colas y tiempos. Explica las razones de tantas esperas (colas) en los procesos en la practica y sobre que elementos puede actuar un directivo para reducir las esperas de sus clientes.Starting at €8.20
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Key Elements of Flow, Time and Queue Management
Lago, Alejandro; Yankovic, Natalia; Moscoso, PhilipTechnical Note PN-496-EService and Operations ManagementThis note describes the essentials and key elements of flow, waiting line and time management. It explains the reasons for so many waits (lines) in processes in practice and explains which elements executives can act on to reduce how long their customers wait.Starting at €8.20