IESE (España)
-
EVN in Bulgaria: "East Fantasy" Meets Eastern Reality
Seelos, ChristianCase SM-1565-EEntrepreneurship, Innovation and ChangeThe case reflects on the strategic decisions to implement the growth and internationalization strategy of EVN, an Austrian energy retailer. EVN needed to respond to change competitive dynamics created by the market liberalization enacted by EU law in the 1990s. EVN's management saw a growth opportunity in the Eastern European markets that were underdeveloped but were expected to catch up fast as a result of their admission to the EU. EVN soon fin...Starting at €8.20
-
Gestión de las colas en las oficinas bancarias: caso BBVA (B)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCase P-1134Service and Operations ManagementLa parte (B) del caso presenta dos problemáticas concretas que permiten la aplicación de las pertinentes herramientas de análisis. En primer lugar, se trata de analizar el impacto en las esperas de los clientes de la ausencia temporal de empleados, y, en segundo lugar, de comparar el servicio ofrecido por empelados experimentados o principiantes.Starting at €5.74
-
Managing Queues in Bank Branches: BBVA Case (A)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCase P-1133-EService and Operations ManagementIn 2012, BBVA, one of the world's leading banks, is considering how to improve the operations of its bank branches in an effort to improve customer service while reducing costs - all while taking into account that it is a channel for which a more commercial approach is now desirable.Starting at €8.20
-
Sekem: liberando una visión - un enfoque artístico de la iniciativa emprendedora - Nota del instructor
Seelos, Christian; Mair, JohannaTeaching Note DGT-34StrategyNota preparada para ayudar al instructor en el uso en clase de DG-1466-E, La iniciativa Sekem.Starting at €0.00
-
Social Entrepreneurial Initiatives Within the Sustainable Development Landscape
Borwankar, Anjaney; Mair, Johanna; Seelos, ChristianTechnical Note DGN-638-EStrategyIn 1987, the need for a more sustainable form of development and growth was proposed by Gro Harlem Brundtland in her landmark report titled "Our Common Future" prepared for the United Nation's World Commission on Environment and Development. The term "Sustainable Development" has since then permeated public policy to address social, environmental and economic development in ways that "meet the needs of the present without compromising the ability...Starting at €8.20
-
Entropy International. Enabling Businesses to Make a Contribution to Sustainable Development - Teaching Note
Seelos, Christian; Mair, JohannaTeaching Note DGT-33-EStrategyNote prepared as an aid to instructors in the classroom use of case DG-1454-E Entropy International. Enabling Businesses to Make a Contribution to Sustainable Development.Starting at €0.00
-
Managing Queues in Bank Branches: BBVA Case (A) (Chinese Version)
Flores Alonso, Juan Enrique; Chinchetru, Iker; Moscoso, PhilipCase P-1133-ZHService and Operations ManagementIn 2012, BBVA, one of the world's leading banks, is considering how to improve the operations of its bank branches in an effort to improve customer service while reducing costs - all while taking into account that it is a channel for which a more commercial approach is now desirable.Starting at €8.20
-
Sekem: liberando una visión. Un enfoque artístico de la iniciativa emprendedora
Seelos, Christian; Mair, JohannaCase DG-1466StrategyLa iniciativa Sekem retrata una serie de complejas circunstancias que enmarcan las decisiones de Sekem para crecer y desarrollarse a lo largo de su trayectoria histórica, su iniciativa de desarrollo integral tanto en la esfera social como en la económica y cultural. El caso documenta la historia de la iniciativa y expone los mayores integrantes y sus relaciones internas y externas. Sekem fue fundada por Ibrahim Abouleish, un egipcio que había est...Starting at €8.20
-
EVN in Bulgaria (A) - Teaching Note: "East Fantasy" Meets Eastern Reality
Seelos, ChristianTeaching Note SMT-86-EEntrepreneurship, Innovation and ChangeThe case reflects on the strategic decisions to implement the growth and internationalization strategy of EVN, an Austrian energy retailer. EVN needed to respond to change competitive dynamics created by the market liberalization enacted by EU law in the 1990s. EVN's management saw a growth opportunity in the Eastern European markets that were underdeveloped but were expected to catch up fast as a result of their admission to the EU. EVN soon fin...Starting at €0.00
-
Entropy International. Enabling businesses to make a contribution to sustainable development
Seelos, Christian; Mair, JohannaCase DG-1454-EStrategyThis case documents the circumstances of managing the growth phase of a start-up company. Entropy International faces the unique challenges and opportunities of social entrepreneurship but also entrepreneurship in general. Founded by a visionary environmental activist in 1996 as an environmental consulting boutique in the United Kingdom, Entropy grew with the emerging needs of large multinational corporations to publicly report on and minimize th...Starting at €8.20