Search results
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Driving Digital Transformation at the DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195-EFinance, Information Technologies, Innovation and ChangeDBS, the largest bank in Southeast Asia, embarked on a journey of digital transformation in late 2013. In parallel with creating a new organizational unit called Digibank to spearhead the bank's expansion into new markets, the bank launched the Digital Mindset program to help change the company from within. This case, set in 2015, outlines the key moments of the transformational journey and describes the strategy taken by the new CEO to improve t...Starting at €8.20
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DBS Bank Ltd.: How to Accelerate Digitalization
Ning Su; R. ChandrasekharCase IVEY-W25312-EInformation Technologies, StrategyIn June 2020, the head of Customer Centre at DBS Bank Ltd. (DBS), the largest commercial bank in Singapore, was wondering how to leverage the bank’s current success in digitalization to create a competitive advantage. As a business leader, she was facing major decision points. How could she increase awareness of the bank’s digital assets among existing customers? How could she further digitalize the customer centre? In addition, the COVID-19 glob...Starting at €8.20
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Credit Guarantee Corporation: Accommodating an Expansion Strategy
Shrestha Pratik; Tuhin SenguptaCase IVEY-9B17M177-EInformation Technologies, StrategyIn September 2011, the chief risk officer of Credit Guarantee Corporation Malaysia Berhad (CGC) was mulling over a pressing problem. CGC was looking to expand its business in Malaysia from just giving guarantees to small and medium enterprises to also providing direct loans (direct-lending products). The change required a major overhaul in business strategy and an increase in eligibility criteria. Previously, most criteria were checked manually b...Starting at €8.20
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Impulsando la transformación digital en DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195Finance, Information Technologies, Innovation and ChangeDBS, la principal entidad bancaria del sudeste asiático, emprendió un recorrido hacia la transformación digital a finales de 2013. En paralelo a la creación de una nueva unidad organizativa llamada Digibank, que encabezó la expansión de DBS a nuevos mercados, el banco puso en marcha el programa Digital Mindset para ayudar a transformar la empresa desde dentro. En el presente caso, que toma como inicio el año 2015, se describen los momentos clave ...Starting at €8.20
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Singapore TradeNet: A Tale of One City (Spanish version)
Konsynski, Benn; King, JohnCase HBS-120S23Information TechnologiesDescribes the development of a new information technology-based trade document administration environment for the city-state of Singapore. A considerable effort, involving many governmental and private sector organizations, results in a new set of practices and procedures that positions Singapore for leadership as the port of preference in the Pacific Rim.Starting at €8.20
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The Media Industry
Sigurdardottir, S.; Sieber, Sandra; Ricart, Joan EnricTechnical Note SIN-42-EInformation Technologies, Knowledge and CommunicationThe technical note explains the changes that are taking place in the media environment. The note, which is divided into 3 chapters, gives first a brief introduction to the Media industry. Secondly, it gives examples of technological changes affecting the industry such as the Internet, different types of broadband technology (cable, DSL, satellite, MMDS & LMDS, Mobile Broadband, fiber optics etc.), streaming technology and Interactive TV. Finally,...Starting at €8.20
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Provein: Decisiones en la Gestión de Stocks
Garrido Martínez, EnriqueCase IIST-PI-121Information Technologies, Service and Operations ManagementPROVEIN era una pequeña empresa sevillana que se dedicaba a la venta al detalle de piezas de recambio para vehículos industriales. En el momento del caso se encontraba en una situación complicada, debido a la bajada de la actividad económica y, por lo tanto, al incremento de la presión competitiva. Adicionalmente, los proveedores del sector (multinacionales) habían ido cerrando sus almacenes en España, para pasar a servir desde Centroeuropa y los...Starting at €8.20
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Purpose Brands
McDonald, Rory; Christensen, Clayton M.; Roseman, ShayeCase HBS-619075-EInformation TechnologiesFor Asian Agri and other Indonesian palm oil producers, the future promised rising demand from fast-growing Asian populations, but also intensifying criticism from environmental groups. With the highest yield and lowest production cost of any edible oil, palm oil constituted an abundant, inexpensive source of food for Asian and, to a lesser extent, international markets. Its production had soared from 1970 to 2010, sparking concern from environme...Starting at €8.20
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Brøndby IF Football Club: Leveraging Sports Analytics
Simon Ruder, Philippe Mogens Helmbæk, Emil Holmenlund Nymand, Xiao Xiao, Ning SuCase IVEY-W33343-EInformation Technologies, StrategyFounded in 1964, Brøndby IF (BIF) was a professional Danish football club located in Brøndbyvester, in the capital region of Denmark, and had won eleven Danish championship titles. In 2015, BIF embarked on a journey of incorporating sports data into its organization and building its sports analytics capabilities. By the end of 2022, sports data had become an integral component of the club’s activities and had enabled BIF to establish itself as a ...Starting at €8.20
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Driving Digital Transformation at the DBS Bank (Portuguese Version, Brazil)
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195-PBFinance, Information Technologies, Innovation and ChangeDBS, the largest bank in Southeast Asia, embarked on a journey of digital transformation in late 2013. In parallel with creating a new organizational unit called Digibank to spearhead the bank's expansion into new markets, the bank launched the Digital Mindset program to help change the company from within. This case, set in 2015, outlines the key moments of the transformational journey and describes the strategy taken by the new CEO to improve t...Starting at €8.20