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The Royal Belgian Football Association: A World-Class Digital Strategy
Willem Standaert, Xiao Xiao, Ning SuCase IVEY-W25611-EInformation Technologies, StrategyThe Royal Belgian Football Association (RBFA), the governing body of Belgian football, had experienced tremendous success on the pitch and wanted to capitalize on its success with business growth. However, the football industry was challenged by increasing internationalization, commercialization, and digitalization. Engaging diverse stakeholders, including a changing demographic of fans, through digital channels became pivotal.
Against thi...Starting at €8.20
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Alcatel-Lucent: Marketing the Cell Phone as a Mobile Wallet
Camacho, Nuno; Verniers, Isabel; García Pont, Carlos; Stremersch, StefanCase M-1279-EInformation Technologies, Innovation and Change, MarketingAlcatel-Lucent (ALU) was gearing up for the launch of a new business: mobile payment services. Mobile payment involves cash transactions between consumers and merchants or between consumers using their mobile phones. The emergence of a new technology in which ALU had strong expertise - near-filed communication (NFC) - represented a huge opportunity, as analysts expected the market for mobile payments to explode in the coming years. But to avoid p...Starting at €8.20
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UCB: Data is the New Drug
Stijn ViaeneCase IVEY-9B18E002-EInformation TechnologiesAt the end of 2012, the chief information officer (CIO) at UCB, a global pharmaceutical company based in Brussels, started to implement analytics as a service. Between 2012 and 2016, he put this vision into practice, introducing agile sprints and proving the competence of analytics within the organization, and at the beginning of 2016, he felt the company was ready to upgrade its analytics capability. As he prepared to meet with UCB’s chief execu...Starting at €8.20
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CVWarehouse (B): Breaking the Deadlock
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-18-EEntrepreneurship, Information Technologies, Innovation and ChangeThis case B cannot be taught as a stand-alone case, but is a direct continuation of the FocusCase "CVWarehouse (A): Offline- and Online-Adventures in the Recruitment Industry". This second part illustrated the decisions the entrepreneur took during crisis and how she resolved the deadlock of her companies by the current investors. The case illustrates how she is trying (and eventually succeeding) to sell one of her business in order to buy out th...Starting at €8.20
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CVWarehouse (B): cómo resolver una situación en punto muerto
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-18Entrepreneurship, Information Technologies, Innovation and ChangeEste caso B no puede impartirse de manera aislada, pues es una continuación directa del caso "CVWarehouse (A): aventuras offline y online en el sector de la contratación". En esta segunda parte se describen las decisiones de la emprendedora durante la crisis y cómo consiguió salir del punto muerto que los inversores habían provocado en sus compañías. El caso expone cómo intenta (y acaba consiguiendo) vender una de sus empresas para comprar la pa...Starting at €8.20
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CVWarehouse (A): Aventuras off-line y on-line en el sector de la selección de personal: Una directora general que cuestiona los viejos modelos mentales y empresariales
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-16Entrepreneurship, Information Technologies, Innovation and ChangeEn este caso se describe el trabajo de una directora general belga para cambiar los modelos de negocio de dos compañías que ha creado en el sector de los recursos humanos. La primera compañía es una consultora offline de recursos humanos y la segunda es una innovadora iniciativa surgida de la primera y basada en Internet. En el caso se describen sus dificultades para atraer capital riesgo y cómo lo consigue finalmente. Lo que es más importante, ...Starting at €8.20
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CVWarehouse (A): Offline-and Online-Adventures in the Recruitment Industry: A female CEO who challenges mental and business models
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-16-EEntrepreneurship, Information Technologies, Innovation and ChangeThis FocusCase describes how a female CEO from Belgium is trying to change the business models in the HR industry with the two companies she set up. The first company is an "offline" HR consulting company, while the second one is an innovative spin-off from her first venture and Internet-based. The case decribes how difficult it was for her to attract venture capital, but how she finally succeeds. But more importantly, she runs into a significant...Starting at €8.20
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BNP Paribas Fortis: The "James" Banking Experience
Steve Muylle; Willem StandaertCase IVEY-9B17E006-EInformation Technologies, StrategyIn October 2015, three senior managers at BNP Paribas Fortis, the leader in retail banking in Belgium and a subsidiary of the BNP Paribas Group, were discussing how to take the bank’s latest service, “James,” to the next level and grow its customer base fivefold by the end of 2016. Launched in 2009, James was a unique investment portfolio advice service that substituted web conferencing technology for face-to-face interaction between advisors and...Starting at €8.20