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Cooking Down a Storm: Changing Culture at Pasta Serafina (A)
Gallani, Susanna; Gino, Francesca; Sadun, RaffaellaCase HBS-120013-EAccounting and ControlPlant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant's performance, but also the climate and work environment. Embedded in institutional and legal environment that allows very little room for corrective action, and already dealing with persistent low margins, management dec...Starting at €8.20
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Cooking Down a Storm: Changing Culture at Pasta Serafina (B)
Gallani, Susanna; Gino, Francesca; Sadun, RaffaellaCase HBS-120014-EAccounting and ControlThe case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear of an imminent plant closure coupled with the relief associated with finally being able to be heard by management, pushes the employees to act to contain the problem themselves. Wit...Starting at €5.74