Search results
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Receiving Feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-140-ELeadership and People ManagementThe main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there are to feedback, as well as to improve the effectiveness and quality of communication in the work environment. The intention is to answer the following questions: What is the ideal state to get the most out of feedback? What makes us react defensively to feedback? What happens to a person who g...Starting at €8.20
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Giving Feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-148-ELeadership and People ManagementThe main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there are to feedback, as well as to improve the effectiveness and quality of communication in the work environment. The intention is to answer the following questions: What factors are involved in determining feedback? What is the most appropriate method to prevent the recipient reacting emotionally...Starting at €8.20
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Dar Feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-148Leadership and People ManagementEl objetivo principal de la presente nota técnica es profundizar en las bases teóricas que permiten comprender mejor las diferentes reacciones que existen ante el feedback o retroalimentación, así como mejorar la efectividad y la calidad de la comunicación en el entorno laboral. Se pretende dar respuesta a las siguientes preguntas: ¿Qué factores intervienen en la deliberación de feedback? ¿Qué método es el más apropiado para prevenir reacciones e...Starting at €8.20
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Solution-Focused Coaching
Gallego, Sheila; Ortiz, Estíbalitz; Ribera, AlbertoTechnical Note DPON-147-ELeadership and People ManagementThis technical note describes solution-focused coaching, its fundamental principles, characteristics and structure. It includes sections related to the participant's readiness to receive the sessions, how change is fostered and courage is developed in this process.Starting at €8.20
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Katchia Gethers: In the Business of Getting Better
Adams, Gabrielle; Yemen, GerryCase DARDEN-OB-1443-ELeadership and People ManagementThis field-based case uses the challenges an elementary school principal encountered during her first year as a seasoned professional in an underperforming school to set the stage for unfolding a framework on cultures, situations, and selves. The material also reveals elements of burnout, racism, and interpersonal and structural problems. The case allows an exploration of managers unconsciously placing greater expectations on high-performing wome...Starting at €8.20
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Washington Avenue: Road Diet or Road Buffet? (A)
Adams, Gabrielle; Yemen, GerryCase DARDEN-OB-1435-ELeadership and People ManagementIn this field-based case, the City of Philadelphia’s Office of Transportation, Infrastructure, and Sustainability is deciding how best to improve safety and move more people and goods in a way that would provide economic opportunities on a major corridor. The problem-solving opportunities in the city’s repaving process set the stage for an exploration of creative problem-solving and introduction of the concept of subtraction neglect. The case op...Starting at €8.20
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Stress in the Workplace: Mental Health Conversations - Teaching note
Adams, Gabrielle; Brown-Iannuzzi, Jazmin; Lisnek, Jaclyn; Prengler, Melanie; Yemen, GerryTeaching Note DARDEN-OB-1440TN-ELeadership and People ManagementTeaching note for product OB-1440Starting at €0.00
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Washington Avenue: Road Diet or Road Buffet? (A) and (B) - Teaching note
Adams, Gabrielle; Yemen, GerryTeaching Note DARDEN-OB-1435TN-ELeadership and People ManagementTeaching note for product OB-1435Starting at €0.00
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What Does 360º Feedback Bring to Executive Coaching
Gallego, Sheila; Ortiz, Estíbalitz; Ribera, AlbertoTechnical Note DPON-139-ELeadership and People ManagementThe main objective of this technical note is to consider one question: Could 360-degree feedback be a useful tool to facilitate awareness-raising in a coaching process aimed at developing managerial competencies? Before tackling this question, we will define the concept of awareness-raising and 360-degree feedback and indicate where and for what purpose it has been used. We will then consider what 360-degree feedback brings to executive coaching....Starting at €8.20
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Recibiendo feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-140Leadership and People ManagementEl objetivo principal de la presente nota técnica es profundizar en las bases teóricas que permiten comprender mejor las diferentes reacciones que existen ante el feedback, así como mejorar la efectividad y la calidad de la comunicación en el entorno laboral. Se pretende dar respuesta a las siguientes preguntas: ¿Cuál es el estado ideal para aprovechar al máximo el feedback? ¿Qué hace que reaccionemos de forma defensiva ante el feedback? ¿Qué le ...Starting at €8.20