Search results
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Receiving Feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-140-ELeadership and People ManagementThe main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there are to feedback, as well as to improve the effectiveness and quality of communication in the work environment. The intention is to answer the following questions: What is the ideal state to get the most out of feedback? What makes us react defensively to feedback? What happens to a person who g...Starting at €8.20
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Giving Feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-148-ELeadership and People ManagementThe main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there are to feedback, as well as to improve the effectiveness and quality of communication in the work environment. The intention is to answer the following questions: What factors are involved in determining feedback? What is the most appropriate method to prevent the recipient reacting emotionally...Starting at €8.20
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Dar Feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-148Leadership and People ManagementEl objetivo principal de la presente nota técnica es profundizar en las bases teóricas que permiten comprender mejor las diferentes reacciones que existen ante el feedback o retroalimentación, así como mejorar la efectividad y la calidad de la comunicación en el entorno laboral. Se pretende dar respuesta a las siguientes preguntas: ¿Qué factores intervienen en la deliberación de feedback? ¿Qué método es el más apropiado para prevenir reacciones e...Starting at €8.20
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Solution-Focused Coaching
Gallego, Sheila; Ortiz, Estíbalitz; Ribera, AlbertoTechnical Note DPON-147-ELeadership and People ManagementThis technical note describes solution-focused coaching, its fundamental principles, characteristics and structure. It includes sections related to the participant's readiness to receive the sessions, how change is fostered and courage is developed in this process.Starting at €8.20
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El caso HBR: El modelo exacto del alto ejecutivo moderno
Morrison, Mike; Mark, Reuben; Ray, Rebecca; Manderlink, George; Ulrich, DaveArticle HBS-R0701BLeadership and People ManagementUna crisis de liderazgo ha entrado en erupción en Barker Foods. Doug Lothian, el director nacional de ventas de la división de chocolates y confites, fue simplemente despedido por tomar algunas decisiones malas de marketing, adopción de conductas cuestionables de venta, y, en última instancia, la pérdida de la confianza de sus clientes y su personal. Como resultado, hay un cisma en ventas. Los altos directivos se preguntan si un modelo de compete...Starting at €8.20
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Very Model of a Modern Senior Manager (HBR Case Study and Commentary)
Morrison, Mike; Mark, Reuben; Ray, Rebecca; Manderlink, George; Ulrich, DaveArticle HBS-R0701B-ELeadership and People ManagementA leadership crisis has erupted at Barker Foods. Doug Lothian, the national sales director of the chocolates and confections division, was just fired for making some bad marketing choices, engaging in questionable selling behaviors, and, ultimately, losing the confidence of his customers and his staff. As a result, there's a schism in Sales. Senior managers are wondering whether a competency model would help the company replace Doug with the righ...Starting at €8.20
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Leadership Development: Perk or Priority? (HBR Case Study and Commentary) (Spanish version)
Kesner, Idalene F.; Burnett, Susan; Morrison, Mike; Tichy, Noel M.; Owens, DavidArticle HBS-R0305ALeadership and People ManagementKaren Barton, Zendal Pharmaceuticals' senior vice-president of human resources, was livid when COO Dave Palmer slashed her executive education budget by 75%. Without funding, there could be no in-house leadership development program, which was to be the first step toward a full-blown Zendal University. Palmer was not against bold initiatives, but sales were down 26%, and there was that $300 million debt Zendal took on when it acquired Premier Pha...Starting at €8.20
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What Does 360º Feedback Bring to Executive Coaching
Gallego, Sheila; Ortiz, Estíbalitz; Ribera, AlbertoTechnical Note DPON-139-ELeadership and People ManagementThe main objective of this technical note is to consider one question: Could 360-degree feedback be a useful tool to facilitate awareness-raising in a coaching process aimed at developing managerial competencies? Before tackling this question, we will define the concept of awareness-raising and 360-degree feedback and indicate where and for what purpose it has been used. We will then consider what 360-degree feedback brings to executive coaching....Starting at €8.20
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Recibiendo feedback
Elghanayan, Ruben; Gallego, Sheila; Ribera, AlbertoTechnical Note DPON-140Leadership and People ManagementEl objetivo principal de la presente nota técnica es profundizar en las bases teóricas que permiten comprender mejor las diferentes reacciones que existen ante el feedback, así como mejorar la efectividad y la calidad de la comunicación en el entorno laboral. Se pretende dar respuesta a las siguientes preguntas: ¿Cuál es el estado ideal para aprovechar al máximo el feedback? ¿Qué hace que reaccionemos de forma defensiva ante el feedback? ¿Qué le ...Starting at €8.20
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El coaching centrado en soluciones
Gallego, Sheila; Ortiz, Estíbalitz; Ribera, AlbertoTechnical Note DPON-147Leadership and People ManagementEsta nota técnica describe qué es el coaching centrado en soluciones, los principios que lo rigen, sus características y su estructura. Incluye apartados relativos a la preparación del participante para recibir las sesiones, a cómo se fomenta el cambio en este proceso y al desarrollo del coraje en este.Starting at €8.20