Search results
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Vietnam's Embrace of ICT for Economic Development: Success and Future Challenges
Vu Minh Khuong; Robert D. AustinCase IVEY-9B15E005-EInformation Technologies, StrategyVietnam has made impressive economic gains over a period of three decades, following the Doi Moi reforms of 1986. Before reform, the country’s socialist economy had been unable to displace the poverty that had plagued the country in the aftermath of the Vietnam War. After reform, Vietnam has experienced many years of sustained growth, as evidenced by its advances on several economic performance rankings. By 2014, Vietnam's rankings compared favou...Starting at €8.20
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NASSCOM
Abhijit Gopal; Akbar SaeedCase IVEY-9B09M094-EInformation Technologies, StrategyThe vice-president of the National Association of Software and Services Companies (NASSCOM) was reflecting on the role NASSCOM currently played: it was considered the voice of the software and services industry in India and had been extremely successful in promoting Indian information technology (IT) to the world. Each success had now forced NASSCOM to reconsider its goals to better align itself to the complex needs of the quickly evolving IT bus...Starting at €8.20
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JPMorgan Chase & Co.: Open Banking
Robert D. Austin; Jashan PuniyaCase IVEY-9B21M060-EInformation Technologies, Knowledge and CommunicationJPMorgan Chase & Co. (JPMC), one of the world’s largest banks, was confronting the advent of open banking in its retail banking business. In late 2020, policy makers and regulators were advocating movement toward open banking with growing enthusiasm as a way to stimulate competition in the financial services sector and thus, encourage greater value creation for consumers.
JPMC, however, seemed to embrace open banking while also resisting i...Starting at €8.20
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Disruptive Innovation: Developing and Adapting Business Models for an Uncertain Future (Digital Learning Experience)
Robert D. AustinCase IVEY-W35278-EInformation TechnologiesThe aim of this Course DLE is to investigate how innovation influences competition, and why it carries with it great potential for both opportunity and threat. When innovation influences competition, we often use the word disruption to describe what has happened to an established competitive landscape. As we’ll see, though, the word ‘disruption’ has become overused. Thus, a secondary purpose of this DLE is to refine common notions of disruption i...Starting at €8.20
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UberX: Driving into London, Ontario
Akbar SaeedCase IVEY-9B17M078-EInformation Technologies, StrategyIn September 2015, the Community and Protective Services Committee of the City of London, Ontario, needed to report on options for potentially regulating ridesharing services provided by Uber Technologies Inc. (Uber) and other e-hail services that were upending traditional taxi services in the city and across the country. The committee needed to investigate similar situations in other jurisdictions and present the available options to London City...Starting at €8.20
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Knight Capital Americas LLC
Robert D. Austin; Darren MeisterCase IVEY-9B15E008-EInformation TechnologiesIt took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company's software caused it to lose more than $450 million dollars in less than an hour. Although it was ultimately saved from bankruptcy when it was acquired two days later, the terms of acquisitio...Starting at €8.20
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Mircom Technologies Ltd. (B): Reflections of the CEO
Robert D. Austin; Laurel C. Austin; R. ChandrasekharCase IVEY-W28581-EInformation TechnologiesSupplemental product to W28457.Starting at €5.74
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The DAO Hack: A Blockchain Dilemma
Robert D. Austin; Helen LangCase IVEY-9B20E017-EEntrepreneurship, Information TechnologiesOn June 17, 2016, the founders of the Decentralized Autonomous Organization (DAO), an experimental venture capital network based on blockchain technology, discovered they had been victims of an attack—a theft of investors' cryptocurrency worth about US$55 million. Because the attacker ingeniously exploited a flaw in the rules that governed the operations of the DAO, as written into a smart contract, it was possible to argue, as the attacker did, ...Starting at €8.20
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JP Morgan Chase and Co.: Open Banking (Digital Learning Experience)
Robert D. AustinCase IVEY-W35270-EFinance, Information TechnologiesThe aim of this Case DLE (Digital Learning Experience) is to examine how digitalization causes shifts in the competitive situation for established companies, and large banks in particular. We will examine how the business landscape is changing and evaluate how one large bank is reacting to advancing technology and changes in policy, both of which seem poised to increase business competition. As the financial ecosystem evolves, established players...Starting at €8.20
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Mircom Technologies Ltd.: Responding To A Ransomware Attack (A)
Robert D. Austin; Laurel C. Austin; R. ChandrasekharCase IVEY-W28547-EInformation Technologies, Knowledge and CommunicationIn September 2019, Mircom Technologies Limited faced a serious crisis after sustaining a ransomware attack. The medium-sized manufacturer based in Toronto, Canada had been offering smart building solutions for almost two decades. The attackers encrypted all of the company’s data, halting all business systems and processes that relied on information technology, including email, voice-over-Internet phones, manufacturing, billing, shipping, and rece...Starting at €8.20