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- Case
Eurostar and the Channel Tunnel Incident (A)
Collection: IESE (España)Ref.: M-1251-EPublished: Nov 24, 2011Format: pdfPages: 15Language: English - Article
Should You Listen to the Customer (Commentary for HBR Case Study)
Collection: HBSP (USA)Ref.: HBS-R1209Z-EPublished: Sep 1, 2012Format: pdfPages: 3Language: English - Case
Eurostar and the Channel Tunnel Incident (A) (Portuguese Version, Brazil)
Collection: IESE (España)Ref.: M-1251-PBPublished: Nov 24, 2011Format: pdfPages: 17Language: Portuguese Brasil - Case
Eurostar and the Channel Tunnel Incident (B): Eurostar's Immediate Reaction
Collection: IESE (España)Ref.: M-1256-EPublished: Nov 24, 2011Format: pdfPages: 3Language: English - Article
Should You Listen to the Customer? (HBR Case Study and Commentary)
Collection: HBSP (USA)Ref.: HBS-R1209L-EPublished: Sep 1, 2012Format: pdfPages: 6Language: English - Case
Eurostar and the Channel Tunnel Incident (C): The Aftermath
Collection: IESE (España)Ref.: M-1257-EPublished: Nov 24, 2011Format: pdfPages: 4Language: English - Technical Note
Fundamental Concepts and Parameters of Operations Management (Portuguese Version, Brazil)
Collection: IESE (España)Ref.: PN-458-PBPublished: Apr 20, 2010Format: pdfPages: 11Language: Portuguese Brasil - Article
Should You Listen to the Customer (HBR Case Study)
Collection: HBSP (USA)Ref.: HBS-R1209X-EPublished: Sep 1, 2012Format: pdfPages: 4Language: English - Case
Eurostar and the Channel Tunnel Incident (A) (Chinese Version)
Collection: IESE (España)Ref.: M-1251-ZHPublished: Nov 24, 2011Format: pdfPages: 15Language: Chinese