Search results
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Netflix: From "Clicks and Bricks" to Digital Movie Delivery (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, Philip; Sieber, SandraExercise PE-75-PBInformation Technologies, Innovation and Change, Service and Operations ManagementNetflix is a U.S. provider of on-demand Internet streaming media and flat rate DVD-by-mail services. The company experienced incredible success since its beginnings in 1997. During 2010, revenue jumped 29% to $2.16 billion, and stock price increased 219% to $175.70. It also added 8 million subscribers, bringing its total to over 20 million. In the summer of 2011 the company first announced the spin-off of its traditional DVD rental operations fro...Starting at €8.20
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Florida Ice and Farm: sustainability champion from an emerging economy (B)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794B_E-EService and Operations ManagementCase B describes the implementation of the strategy to use in FIFCO triple between 2009-2011, showing positive results as well as savings in several areas. Additionally, the case focuses on three of the twelve triple objectives of utility: responsible consumption, the volunteer program and neutral water. At the close of the case, Ramón Mendiola facing the following challenge: should consolidate triple useful strategy in the organization or expand...Starting at €5.74
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Netflix: del "clicks and bricks" a la distribución digital de películas
Lago, Alejandro; Moscoso, Philip; Sieber, SandraExercise PE-75Information Technologies, Innovation and Change, Service and Operations ManagementNetflix es un proveedor estadounidense de servicios de streaming a la carta y de alquiler de DVD por correo y con cuota fija. La compañía ha experimentado un éxito increíble desde sus comienzos en 1997. Durante 2010, sus ingresos aumentaron un 29% hasta los 2.160 millones de dólares y el precio de sus acciones subió un 219% hasta los 175,70 dólares. Eso también supuso una subida de 8 millones de suscriptores, llegando a un total de más de 20 mill...Starting at €8.20
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M-Pesa - Mobile Banking in Kenya (Chinese Version)
Sieber, Sandra; Lago, Alejandro; GO, TimothyCase SI-192-ZHInformation Technologies, Innovation and Change, Service and Operations ManagementM-Pesa is an innovative mobile-phone-based money transfer service from Safaricom, the largest mobile network operator in Kenya. M-Pesa allows users with a national ID card or passport to deposit, withdraw and transfer money to other users easily via SMS. Originating from the idea of using mobile technology to help customers make payments to microfinance institutions, M-Pesa had transformed itself into a nationwide money transfer service used by m...Starting at €8.20
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"El orfanato". La creación de un éxito cinematográfico
Ruscalleda, Lluís; Ribera, Jaume; Sieber, SandraCase P-1086Service and Operations ManagementEl caso estudia el proceso de producción de la película "El Orfanato", la más taquillera del año 2007 en España. Se analizan todas las fases que constituyen el proceso de producción cinematográfico: desarrollo del proyecto, pre-producción, producción, post-producción, distribución y promoción. También se da una visión global del sector de la producción cinematográfica en España.Starting at €8.20
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Florida Ice and Farm: campeón de sostenibilidad en una economía emergente (A)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794_SService and Operations ManagementEl caso A se centra en la historia de la compañía líder en cerveza y bebidas no alcohólicas en el mercado costarricense, Florida Ice & Farm, desde que Ramón Mendiola asume la posición de director general en el 2003. Tras implementar una serie de cambios de estructura, personal y cultura en la organización, en el 2008 Ramón establece un nuevo reto: la triple utilidad pues quería medir resultados no sólo en terminos económicos, sino también en valo...Starting at €8.20
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Florida Ice and Farm: sustainability champion from an emerging economy (A)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794_E-EService and Operations ManagementThe case A focuses on the history of the world's leading beer and soft drinks in the Costa Rican market, Florida Ice & Farm, since Ramon Mendiola assumes the position of CEO in 2003. After implementing a series of changes in structure, personnel and culture in the organization, in 2008 Ramon sets a new challenge for the triple utility wanted to measure results not only in economic terms but also in social and environmental value. This case descri...Starting at €8.20
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FreshDirect: Forget Delivery. Our Business Is All About Food
Sieber, Sandra; Codrean, CatalinCase SI-194-EInformation Technologies, Innovation and Change, Service and Operations ManagementIn early 2016, with more than 600,000 customers and an estimated revenue of $500 million, FreshDirect was among the top three companies in the U.S. online grocery sector. It employed more than 3,000 people, 30% of whom drove trucks and delivered food to the doorsteps of its customers in five states: New York, New Jersey, Connecticut, Delaware and Pennsylvania. Jason Ackerman, CEO of FreshDirect, wondered if the company's current success could be ...Starting at €8.20
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M-Pesa - Mobile Banking in Kenya
Sieber, Sandra; Lago, Alejandro; GO, TimothyCase SI-192-EInformation Technologies, Innovation and Change, Service and Operations ManagementM-Pesa is an innovative mobile-phone-based money transfer service from Safaricom, the largest mobile network operator in Kenya. M-Pesa allows users with a national ID card or passport to deposit, withdraw and transfer money to other users easily via SMS. Originating from the idea of using mobile technology to help customers make payments to microfinance institutions, M-Pesa had transformed itself into a nationwide money transfer service used by m...Starting at €8.20
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Florida Ice and Farm: campeón de sostenibilidad en una economía emergente (B)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794B_SService and Operations ManagementEl caso B describe la implementación de la estrategia de triple utilidad en FIFCO entre el período 2009-2011, mostrando los resultados positivos así como ahorros en diversas áreas. Adicionalmente, el caso se enfoca en tres de los doce objetivos de la triple utilidad: consumo responsable, el programa de voluntariado y agua neutral. Al cierre del caso, Ramón Mendiola enfrenta el siguiente desafío: deberá consolidar la estrategia de triple utilidad ...Starting at €5.74