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MICA Dining Hall: Debottlenecking Operations
Subrat Sarangi; Sudiksha PatilCase IVEY-9B19D001-EService and Operations Management, StrategyIn July 2018, MICA, Ahmedabad, one of the leading management institutions in India, was experiencing bottlenecks in its dining hall that were delaying regular operations during peak lunch hours. The lunch break was for about 75 minutes between classes. The dining hall catered to 480 people at any given time—not only students but also faculty members and other MICA staff. After eating lunch at the dining hall, many students had to rush to post-lun...Starting at €8.20
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The Deep: Entrepreneurship in the Public Sector (A)
Edmondson, Amy C.; Larson, Barbara ZeppCase HBS-614054-EService and Operations ManagementStarting at €8.20
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MICA Dining Hall: Debottlenecking Operations - Teaching Note
Subrat Sarangi; Sudiksha PatilTeaching Note IVEY-8B19D001-EService and Operations ManagementTeaching note for product 9B19D001.Starting at €0.00
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The Deep: Entrepreneurship in the Public Sector (B)
Edmondson, Amy C.; Larson, Barbara ZeppCase HBS-614055-EService and Operations ManagementStarting at €5.74
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The Deep: Entrepreneurship in the Public Sector (A) and (B), Teaching Note
Edmondson, Amy C.; Larson, Barbara ZeppTeaching Note HBS-614071-EService and Operations ManagementTeaching note for cases 614054 and 614055.Starting at €0.00