Search results
-
Artiem: Fresh People Hotels
Llano Irusta, Miguel Angel; Maiques Flores, LolaCase IIST-PI-176Service and Operations ManagementPara Artiem Fresh People Hotels, la satisfacción del cliente, tanto interno como externo, era clave y a ella se habían orientado –y se orientaban– buena parte de los esfuerzos de una compañía del sector turístico español nacida en Menorca, abonada a una suerte de relación causa–efecto: trabajadores satisfechos dan lugar a clientes satisfechos y a cuentas de resultados sostenibles. En 2013, Artiem Fresh People Hotels había entrado por primera vez...Starting at €8.20
-
From Superstorms to Factory Fires: Managing Unpredictable Supply-Chain Disruptions
Simchi-Levi, David; Schmidt, William; Wei, YehuaArticle HBS-R1401H-EService and Operations ManagementTraditional methods of managing supply chain risk require estimations of how likely a disruption is to occur. For fairly common risks--poor supplier performance, forecast errors, transportation breakdowns--the traditional methods work quite well. But it's a different story for rare, high-impact events such as megadisasters, pandemics, and political upheavals. These risks are hard to quantify using traditional models, and as a result, many compani...Starting at €8.20
-
Merck: Operating Science-Based Business
Raman, Ananth; Maurer, Inga; Schmidt, WilliamCase HBS-612082-EService and Operations ManagementMerck is known for its commitment to investing in basic R&D. Are Merck's long-term investments justifiable when the firm faces extreme earnings pressure?Starting at €8.20
-
Baria Planning Solutions, Inc.: Fixing the Sales Process, Teaching Note
Wheelwright, Steven C.; Schmidt, WilliamTeaching Note HBS-4569-EService and Operations ManagementTeaching Note for 4568.Starting at €0.00
-
Melià Hotels International. El proyecto de Calviá Beach
Llano Irusta, Miguel Angel; Maiques Flores, LolaCase IIST-PI-175Service and Operations ManagementEl proyecto de Calviá Beach, era una apuesta por la reconversión y posicionamiento de Magaluf, una zona turística de Mallorca donde Meliá ostentaba una posición dominante – con más de 3.500 habitaciones— y que la propia familia Escarrer había contribuido a poner en el mapa turístico allá por los años 60. En 2014, Meliá estaba terminando una nueva temporada en Mallorca en la que se consolidaban los resultados cosechados por el proyecto Calviá Beac...Starting at €8.20
-
Scientific Glass Incorporated: Inventory Management (Brief Case)
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-4208-EService and Operations ManagementWhen students have the English-language PDF of this Brief Case in a coursepack, they will also have the option to purchase an audio version. Scientific Glassware is a fast-growing, privately held company that provides specialized glassware for laboratory and research facilities. Excess inventory is tying up extra capital needed to fund the company's expansion plans. The newly hired Manager of Inventory Planning is tasked with developing an effect...Starting at €8.20
-
Baria Planning Solutions, Inc.: Fixing the Sales Process
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-4568-EService and Operations ManagementBaria Planning Solutions (BPS) is a consulting firm that specializes in using spend analysis to help companies identify savings through reduced procurement costs and improved supplier performance. Management is concerned about the disappointing performance of the sales team in attaining new clients and renewing existing ones. The Sales directors feel they do not get the help they need from Sales Support to close new deals, while the Sales Support...Starting at €8.20
-
Inventory Management (Brief Case) (Spanish version)
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-412S01Service and Operations Managementlogistics, inventory control, order processing, inventory management, fulfillment, warehouses, and materials management.Starting at €8.20
-
Fixing the Sales Process (Spanish version)
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-412S10Service and Operations ManagementBaria Planning Solutions (BPS) is a consulting firm that specializes in using spend analysis to help companies identify savings through reduced procurement costs and improved supplier performance. Management is concerned about the disappointing performance of the sales team in attaining new clients and renewing existing ones. The Sales directors feel they do not get the help they need from Sales Support to close new deals, while the Sales Support...Starting at €8.20
-
Melià Hotels International. El proyecto de Calviá Beach. Nota del Instructor
Llano Irusta, Miguel Angel; Maiques Flores, LolaTeaching Note IIST-PITN-175Service and Operations ManagementEl proyecto de Calviá Beach, era una apuesta por la reconversión y posicionamiento de Magaluf, una zona turística de Mallorca donde Meliá ostentaba una posición dominante – con más de 3.500 habitaciones— y que la propia familia Escarrer había contribuido a poner en el mapa turístico allá por los años 60. En 2014, Meliá estaba terminando una nueva temporada en Mallorca en la que se consolidaban los resultados cosechados por el proyecto Calviá Beac...Starting at €0.00