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Kindred Home Care: Choosing Growth Options - Teaching Note
David Barrett; Ramasastry ChandrasekharTeaching Note IVEY-8B19D024-EService and Operations ManagementTeaching note for product 9B19D024.Starting at €0.00
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South East Grey Community Health Centre: Journey to Rural Expansion - Teaching Note
David Barrett; Vania SakelarisTeaching Note IVEY-8B20D008-EService and Operations ManagementTeaching note for product 9B20D008.Starting at €0.00
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McMaster Family Health Team: Culture Evolution - Teaching Note
David Barrett; Vania SakelarisTeaching Note IVEY-8B20D009-EService and Operations ManagementTeaching note for product 9B20D009.Starting at €0.00
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South East Grey Community Health Centre: Journey to Rural Expansion
David Barrett; Vania SakelarisCase IVEY-9B20D008-EEntrepreneurship, Service and Operations ManagementIn 2019, the clinical director of the South East Grey Community Health Centre was conflicted about whether to proceed with presenting the chief executive officer with a proposal to expand the health centre's primary services to a satellite location in theStarting at €8.20
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InteraXon Inc.'s Muse: Aligning the Supply Chain - Teaching Note
David Barrett; Ramasastry ChandrasekharTeaching Note IVEY-8B17D011-EService and Operations ManagementTeaching note for product 9B17D011.Starting at €0.00
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Saint Elizabeth: Innovation in Health Care
David Barrett; Ramasastry ChandrasekharCase IVEY-9B16D025-EService and Operations ManagementSaint Elizabeth, a leading Canadian health-care enterprise, had been managing innovation through what it called the Innovation Tripod. This had three components—Ideas (which involved generating innovative ideas from among employees), Solutions (involving outside ventures in innovation), and Impact (consisting of ways in which results were measured). The chief executive officer (CEO) was facing a dilemma with each element of the tripod. How could ...Starting at €8.20
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InteraXon Inc.'s Muse: Aligning the Supply Chain
David Barrett; Ramasastry ChandrasekharCase IVEY-9B17D011-EEntrepreneurship, Service and Operations Management, StrategyIn 2016, the chief operating officer (COO) of InteraXon Inc., a Toronto-based technology start-up in the health and wellness sector, needed to put together a revised supply chain that was consistent with the company’s new strategic plan. InteraXon’s flagship product was a lightweight headband called Muse, aimed at measuring the wearer’s brain activity. The COO needed to keep in mind two major requirements of the new plan: a) the company would be ...Starting at €8.20
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Makro, Cash & Carry España
Audicana J.; Rodríguez Bouzo, SilviaCase IIST-PI-120Service and Operations ManagementMakro, líder del Cash&Carry en España, pertenece a Metro AG, multinacional líder de la distribución europea. Sus clientes son profesionales del ámbito de la restauración no organizada, detallistas independientes y un numeroso grupo de profesionales de un amplio espectro de sectores. La marcha de la compañía no era la deseada por la central en verano de 2009. Para corregir este rumbo se nombra Director General a José María Cervera, responsable de...Starting at €8.20
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Zena Grupo de Restauración
Audicana J.; Rodríguez Bouzo, SilviaCase IIST-PI-69Entrepreneurship, Innovation and Change, Service and Operations Management, StrategyZena, grupo multiseña y multiformato, líder en el segmento de la restauración rápida, QRS,.. se plantea cómo mantener el diderazgo en el sector y la creación de valor para sus socios además de la opcion de compra sobre el grupo Restmon. ¿Cómo mejorar la eficiencia de las operaciones del grupo? ¿Son posibles las sinergias operando como un grupo multiformato/multienseña? ¿Está preparada la cadena de aprovisionamiento para garantizar los planes de c...Starting at €8.20
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Coviran: la solución del detallista independiente
Audicana J.; Rodríguez Bouzo, SilviaCase IIST-PI-89Service and Operations Management, StrategyCoviran acaba de inaugurar su plataforma de Mérida (Badajoz) que pone de manifiesto, una vez más, su clara vocación de crecimiento en todo el territorio nacional. Sobre la mesa está la posibilidad de incorporar a este proyecto nuevas Cooperativas que, de de concretarse, llevarían a doblar la cifra de negocio y, lo más importante, el número de asociados a los que habría que dar servicio. Ante esta situación, Antonio Robles, Presidente, y Antonio S...Starting at €8.20