Search results
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Amazon+Whole Foods: un nuevo actor en el sector
Audicana Arcas, J.; Arribas Hervás, L.; Andrade Nuñez, J.Case IIST-PI-189Service and Operations ManagementEn 16 de junio Amazon, con más de 300 millones de clientes activos y 380.000 empleados y ventas que superan los 135 billones de dólares norteamericanos (año 2016), anuncia su intención de adquirir Whole Foods por 13.7 billones de dólares. Whole Foods es un retailer con sede en Austín (Texas), ventas que exceden los $16 billones al año y más de 477 tiendas en EE.UU., Canadá y Reino Unid, y que ostenta el liderazgo en alimentos orgánicos y comida s...Starting at €8.20
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Unes Supermarkets e il Viaggiator Goloso: Building a Brand (Italian Version)
Audicana Arcas, J.; Loring Olmedo, S.; Andrade Nuñez, J.Case IIST-PI-190-I-ITService and Operations ManagementUNES is a young company of medium size supermarkets that has starred in a turnaround, evolving from losing money, to achieving it, listening to the market and making brave bets to respond to it ("Every day low prices, private brand, fresh, private brand Premium, pop-up shops, single brand supermarkets, alliance with Amazon, etc.), creating its own business model, "the supermarket against the tide". After several years of launching and managing pr...Starting at €8.20
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Administration: Organizing and Governing Innovation
Terwiesch, Christian; Ulrich, Karl T.Book Chapter HBS-3446BC-EService and Operations ManagementInnovation isn't just hoping for serendipity and counting on random inspirations--innovation can be managed as a process. Organizational decisions therefore must be made for innovation processes, and yet too often companies fail to make them. As a result, their decisions end up being made informally--if at all. This chapter focuses on four critical decisions that should shape the organization and governance of your innovation process. This chapte...Starting at €8.20
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MAKRO, socio de la hostelería independiente
Audicana Arcas, J.; Andrade Nuñez, J.Case IIST-PI-232Service and Operations ManagementEn plena pandemia y con una caída del 30% de la hostelería MAKRO afrontaba el reto de acelerar su objetivo de convertirse en el socio de los más de 300.000 hosteleros de España. Eran consciente de que les quedaba camino por recorrer, pero con un ambicioso plan de marketing de guerrilla y fuerza de ventas en la calle querían conseguirlo. Se preguntaban ¿Qué estamos haciendo bien y que tenemos que re-pensarnos? ¿Qué herramientas necesita nuestro eq...Starting at €8.20
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Grupo Exito: A value proposition for all
Audicana Arcas, J.; Martínez Jiménez, M.; Andrade Nuñez, J.Case IIST-PI-228-E-EService and Operations ManagementGrupo Éxito was a leading retailer in South American retail. However, with the arrival of low-cost, e-commerce, and last-mile delivery in 2019, it began to see its market share eroded in Colombia. Trends in Colombian retail did not help, as consumer habits had changed and now focused more on digitization, last-mile delivery companies, seeking speed and convenience. Along with this, COVID-19 arrived in 2020 and accelerated this change in trends. É...Starting at €8.20
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Unes Supermarkets e il Viaggiator Goloso: Building a Brand
Audicana Arcas, J.; Andrade Nuñez, J.Case IIST-PI-190-E-EService and Operations ManagementUNES is a young company of medium size supermarkets that has starred in a turnaround, evolving from losing money, to achieving it, listening to the market and making brave bets to respond to it ("Every day low prices, private brand, fresh, private brand Premium, pop-up shops, single brand supermarkets, alliance with Amazon, etc.), creating its own business model, "the supermarket against the tide". After several years of launching and managing pr...Starting at €8.20
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Introduction: Innovation Tournaments Help to Identify Exceptional Opportunities
Terwiesch, Christian; Ulrich, Karl T.Book Chapter HBS-3418BC-EService and Operations ManagementIn the game of innovation, no bet comes with a guarantee--there will always be risk involved. But that doesn't mean you can't become a better player by shifting the odds in your favor. Although some individual innovations can have fantastic returns, simply spending more on innovation overall won't necessarily lead to increased profits. A tool called the "return curve" will help you see the differences between marginal innovation opportunities and...Starting at €8.20
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Short-Term Profitability: Analyzing Near-Horizon Opportunities
Terwiesch, Christian; Ulrich, Karl T.Book Chapter HBS-3442BC-EService and Operations ManagementInnovation aims to create exceptional value. Deciding which of your opportunities is truly exceptional is thus a critical element of the innovation process. In the early rounds of an innovation tournament, opportunities with the most promise are identified subjectively, but in the later rounds, when the field of opportunities has narrowed, you should augment and enhance your subjective judgments with quantitative analysis. This chapter provides t...Starting at €8.20
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Interdependence: Forming Opportunity Portfolios--Understanding Innovations in Context
Terwiesch, Christian; Ulrich, Karl T.Book Chapter HBS-3443BC-EService and Operations ManagementYou can't maximize the success of a soccer team by hiring the best individual players. Similarly, you don't obtain the best innovation portfolio by picking those opportunities that are--in isolation--the most valuable. Considering each opportunity independently and simply selecting the most valuable ones fails because of interdependencies among them. Portfolio management, therefore, is about understanding interdependencies. This chapter introduce...Starting at €8.20
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Long-Term Profitability: Managing Far-Horizon Opportunities
Terwiesch, Christian; Ulrich, Karl T.Book Chapter HBS-3444BC-EService and Operations ManagementThe probability of success for a far-horizon innovation is low; when you're operating at innovation's frontiers, big risks will always plague you. The question for innovators isn't how to preclude them--it's which ones you should take and how to maximize your chances of success while minimizing the costs of failure. Far-horizon opportunities may not be right for every company, but this chapter will help you define your innovation frontier and red...Starting at €8.20