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- Case
Supply-Chain Management at W'Up Bottlery (A)
Collection: Darden University of Virginia (USA)Ref.: DARDEN-OM-1351-EPublished: Jul 30, 2008Format: PDFPages: 11Language: English - Teaching Note
Singapore Post Ltd.: Recurrent Service Failures - Teaching Note
Collection: Ivey Business School (Canada)Ref.: IVEY-8B19D021-EPublished: Nov 15, 2019Reviewed: Nov 15, 2019Format: PDFPages: 11Language: English - Article
Four Ways to Reinvent Service Delivery
Collection: HBSP (USA)Ref.: HBS-R1212H-EPublished: Dec 1, 2012Format: PDFPages: 10Language: English - Case
Singapore Post Ltd.: Recurrent Service Failures
Collection: Ivey Business School (Canada)Ref.: IVEY-9B19D021-EPublished: Nov 15, 2019Reviewed: Nov 15, 2019Format: PDFPages: 10Language: English - Case
Supply-Chain Management at W'Up Bottlery (B)
Collection: Darden University of Virginia (USA)Ref.: DARDEN-OM-1352-EPublished: Jul 30, 2008Format: PDFPages: 2Language: English - Case
HCL Technologies: Employee First, Customer Second
Collection: Darden University of Virginia (USA)Ref.: DARDEN-OM-1366-EPublished: Sep 29, 2008Format: PDFPages: 25Language: English - Teaching Note
Supply-Chain Management at W'Up Bottlery (A) and (B) - Teaching Note
Collection: Darden University of Virginia (USA)Ref.: DARDEN-OM-1351TN-EPublished: Dec 31, 2008Format: PDFPages: 10Language: English - Case
Toyota Motor Manufacturing, U.S.A., Inc. (Spanish version)
Collection: HBSP (USA)Ref.: HBS-606S29Published: Sep 8, 1992Reviewed: Sep 5, 1995Format: PDFPages: 25Language: Spanish