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Vendor Compliance at Geoffrey Ryans (A)
Kulp, Susan; DeHoratius, Nicole; Kanji, ZahraCase HBS-108022-EService and Operations ManagementGeoffrey Ryans, a regional department store, faced two major issues relating to its retail furniture line: a large percentage of stock received from East Asian vendors was not in sellable condition, and furniture pieces had high customer return rates. Discusses different options for the Shipment Quality Group, including the use of vendor scorecards and product quality checks in the furniture division. Before agreeing on any particular course of a...Starting at €8.20
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Li & Fung 2006
McFarlan, F. Warren; Kirby, William C.; Manty, Tracy YuenCase HBS-307077-EService and Operations ManagementDescribes the opportunities and strategy facing one of the most innovative global supply-chain companies, and the strategy it has chosen to deal with the expanding demand for its services. Li & Fung links thousands of factories in India, China, and elsewhere to nearly a thousand large retailers, primarily in the U.S. and Europe. It basically does the supply-chain job faster and more accurately with the aid of a sophisticated information system th...Starting at €8.20
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Vendor Compliance at Geoffrey Ryans (B)
Kulp, Susan; DeHoratius, Nicole; Kanji, ZahraCase HBS-108023-EService and Operations ManagementSupplement to the (A) case. An abstract is not available for this product.Starting at €5.74
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Vendor Compliance at Geoffrey Ryans (A) & (B), Teaching Note
Kulp, Susan; DeHoratius, Nicole; Kanji, ZahraTeaching Note HBS-108029-EService and Operations ManagementTeaching Note to (108-022) and (108-023).Starting at €0.00