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Glovo 1.0: Iniciando un nuevo modelo de negocio en el ultra-competitivo mercado de la última milla
Tapia Pagès, Albert; Carenzo, Mathieu; Ricart, Joan EnricCase SM-1683Decision Analysis, Entrepreneurship, Information Technologies, Leadership and People Management, Marketing, Service and Operations Management, StrategyEn el contexto de la revolución digital y el uso masivo de dispositivos inteligentes conectados a Internet, los hábitos de consumo han cambiado radicalmente. Actualmente, una gran parte de la población compra desde su casa, y los consumidores pueden comparar y elegir productos entre una gran variedad de opciones y vendedores, por lo que la competencia es feroz. Las empresas locales, como los restaurantes, ya no compiten solo con la tienda de al l...Starting at €8.20
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Goodbaby Group: The Upfront Warehouse Decision
Huan Zheng; Yuanzheng Ma; Du Chen; Stephan VachonCase IVEY-9B20D018-EService and Operations Management, StrategyJinrun Li, chief operating officer for Goodbaby Group (Goodbaby), had to make a decision about opening a new store in a high-end mall in Shanghai, China. Goodbaby was going to manage the store for one of its clients, who had its own specifications for theStarting at €8.20
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Carestream Health Inc.: When Disruption Hits a Lean Supply Chain
Stephan Vachon; Zhiduan Xu; De GaoCase IVEY-9B19D023-EService and Operations Management, StrategyIn October 2014, Carestream Health Inc. (Xiamen) (CHX) was faced with a supply chain disruption caused by a labour dispute involving most of the ports on the west coast of the United States. The work-to-rule strike was having a considerable impact on theStarting at €8.20
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Fórum Universal de las Culturas - Barcelona 2004
Lluch, María; Ribera, Jaume; Ricart, Joan EnricCase P-1069Service and Operations ManagementEn este documento se ha descrito cómo se realizó el Fórum Universal de las Cultures Barcelona 2004, desde sus inicios a finales de 1996, cuando sólo era una idea muy poco definida, hasta el 2004, cuando finalmente tubo lugar el acontecimiento, y operó durante 141 días, desde el 9 de mayo al 26 de septiembre. El caso plantea las distintas medidas a tomar para organizar un gran acontecimiento: búsqueda de patronos, financiación y estructuración de ...Starting at €8.20
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Introduction to Probability
Ricart, Joan EnricTechnical Note TMN-155-EDecision Analysis, Finance, Service and Operations ManagementLa nota contiene una sencilla introducción a la probabilidad desde una perspectiva no matemática. Se empieza con la definición de los conceptos básicos y los distintos enfoques para definir la probabilidad. Seguidamente se cubren las reglas básicas con un análisis más extensivo de los conceptos de independencia y probabilidad condicional. Finalmente se presentan las distribuciones discretas de probabilidad. (Also available in English).Starting at €8.20
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Sears Canada (A)
Stephan Vachon; Ramasastry ChandrasekharCase IVEY-9B13D014-EService and Operations ManagementSears Canada’s associate vice-president of sustainability faces dilemmas in executing a strategy to reduce the retailer’s carbon footprint. He needs to integrate the concept of sustainability into the company’s larger corporate objectives, drive the concept in individual business units and identify the metrics for tracking the progress of reducing Sears Canada’s carbon footprint.The (B) case, 9B13D015, is positioned two years later, when the asso...Starting at €8.20
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Sonnen Trucking Company
Stephan Vachon; Tessa WeidnerCase IVEY-9B15D005-EService and Operations ManagementIn January 2013, the new chief executive officer of the Sonnen Trucking Company, a family-owned business, is considering how to reduce fleet insurance costs. As profit margins are very tight and continuing to shrink, she has to think about variables she can control in order to affect the bottom line positively. Insurance costs are the logical item to address since they are based on the company’s safety and accident records and the extent that it ...Starting at €8.20
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Supply Chain Strategy at TCL Multimedia
Yinan Qi; Stephan VachonCase IVEY-9B15D015-EService and Operations Management, StrategyThe chief executive officer of TCL Multimedia, a global TV manufacturer based in China, looked at the company’s first-half financial results with some concern. The results did not meet his expectations, and the company had lost market shares, both in China and internationally. Although he was confident that the new, recently adopted corporate strategy would enable a better future positioning of the company, he knew that without the appropriate su...Starting at €8.20
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Benevento Foods: When the Rubber Hits the Dough
David Wood; Stephan Vachon; Micheline SinghCase IVEY-9B15D014-EEntrepreneurship, Service and Operations Management, StrategyFor the past 30 years, the president of Benevento Foods, a food processor located in northern New York State, has overseen unprecedented growth. In June 2014, the family-owned company has 90 full-time employees and provides baking mixes and bases to both small stand-alone bakeries and national grocery chains across the United States. It has plans to expand distribution to Mexico and Japan and to develop new product lines, especially for gluten-fr...Starting at €8.20
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El desarrollo de partenariados público-privado: El Grupo Abertis - Nota del instructor
Kordecka, Izabela; Ricart, Joan EnricTeaching Note SMT-79Service and Operations ManagementSoporte didáctico para el uso del caso en los programas MBA y programas para directivosStarting at €0.00