Search results
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Clifford Chance Spain
Villanueva, Julian; Vila, VictorianoCase M-1353-ELeadership and People Management, Service and Operations Management, StrategyIn October 2016, Jaime Velázquez, managing partner of Clifford Chance in Spain ("CC"), was preparing for the monthly partners meeting. Although the firm had managed to successfully navigate the severe economic crisis and was now seeing solid growth, many dark clouds were approaching for the Spanish economy. For starters, the country had been without a government for almost a full year, after the political deadlock resulting from the second genera...Starting at €8.20
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Mercadona Tech: separar la ducha de la bañera
Villanueva, Julian; Ferrándiz, LuisCase M-1396Information Technologies, Marketing, Service and Operations ManagementEn Mayo de 2022 Mercadona, de la mano de su división de e-commerce, estaba considerando cómo seguir creciendo. Hasta ese momento se había desarrollado lo que era probablemente el único supermercado online rentable en España. El modelo logístico de colmenas estaba operando en tan solo tres ciudades: Valencia, Madrid y Barcelona. Después de seis años había llegado el momento de expandirse a nivel nacional. Mercadona facturaba 510 millones de euros ...Starting at €8.20
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Mercadona Tech: Separating the Shower From the Bathtub
Villanueva, Julian; Ferrándiz, LuisCase M-1396-EInformation Technologies, Marketing, Service and Operations ManagementIn May 2022, Mercadona, along with its e-commerce division, was looking for ways to continue growing. They had developed what was probably the only profitable online supermarket in Spain up to the moment. The hive logistics model was operating in just three cities: Valencia, Madrid, and Barcelona. After six years, the time had come to expand domestically. Mercadona invoiced ?510m in e-commerce, but half of those sales (?263m) were done where the ...Starting at €8.20
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Paediatric Orthopaedic Clinic at the Children's Hospital of Western Ontario (B)
Mary Gillett; Kellie LeitchCase IVEY-9B10D001-EService and Operations ManagementThe director of the Paediatric Orthopaedic Clinic (the Clinic) at the Children's Hospital of Western Ontario has a better understanding of the process flow and bottlenecks at the Clinic and also has ideas for some possible solutions. The director can turn her thoughts to addressing a recurring issue raised by the hospital's management - how the Clinic's performance should be measured. The director pondered the mission of the hospital, which was t...Starting at €5.74
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C. R. Plastics
David Wood; Mary GillettCase IVEY-9B11D016-EAccounting and Control, Entrepreneurship, Finance, Service and Operations ManagementJamie Bailey, owner and president of C. R. Plastics, had successfully grown his business every year since 1994 when he began producing recycled plastic outdoor furniture. This rapid growth had provided its own challenges in terms of constrained financing and by summer 2010, Bailey was desperate for a new source of cash. He subsequently auditioned to be on Dragon’s Den, a television show where entrepreneurs could pitch their business to a group of...Starting at €8.20
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Hosted SP: Outsourced SharePoint
Chris Sturby; Mary Gillett; Brendon Lendor-MasonCase IVEY-9B13B023-EService and Operations Management, StrategyThe founder of a cloud computing business needs to determine the costs of providing the company's services to its clients. Students must perform an activity-based costing exercise to determine the cost of the company's two core product offerings and recommend which product should become the company's focus. Students must also consider the treatment of upfront capital costs when determining profitability. To make a decision, students must understa...Starting at €8.20
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Vodafone España y su plan de grandes cuentas (B): Las cuentas globales
Vila, Victoriano; Villanueva, Julian; Poyatos, Juan MiguelCase M-1301Marketing, Service and Operations ManagementEn este documento se describe la evolución del programa de ventas a cuentas globales de Vodafone España entre los años 2007 y 2012, como continuación del caso del mismo nombre en su versión condensada, M-1297. Se detalla la relación necesaria entre las organizaciones locales y las centrales para asegurar la coordinación de la operación.Starting at €5.74
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Clifford Chance España
Villanueva, Julian; Vila, VictorianoCase M-1353Leadership and People Management, Service and Operations Management, StrategyEn octubre de 2016, Jaime Velázquez, socio-director de Clifford Chance en España (en adelante, CC), se preparaba para el plenario de socios mensual. Aunque la firma había conseguido afrontar con éxito la fuerte crisis económica y crecía de una manera sólida, se aproximaban numerosos nubarrones a la economía española. Por un lado, el país llevaba ya casi un año sin Gobierno, tras el bloqueo político que se produjo resultado de las segundas eleccio...Starting at €8.20
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Una tarde en McLaren, Selby & Associates
Villanueva, JulianCase M-1356Leadership and People Management, Marketing, Service and Operations ManagementEn Enero de 2017, Joe Orvis, socio director del despacho McClaren, Selby & Associates, con sede en Nueva York, había organizado una ronda de reuniones con algunos de sus socios. Quería ponerse al día de sus esfuerzos de desarrollo de negocio, además de entender la diferente aproximación que cada uno tenía hacia la venta. La firma había tenido un año algo flojo y algunos socios estaban nerviosos. Era una fría tarde de invierno y había decidido cit...Starting at €8.20
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Caesar's Entertainment: apostando por la inteligencia artificial
Villanueva, Julian; González, Jorge; Balmaseda, CarmenCase M-1373Business Ethics and Corporate Social Responsibility, Innovation and Change, Marketing, Service and Operations Management, StrategyA mediados deL 2018, Mark Frissora, CEO y presidente de Caesars Entertainment, presentaba los resultados de la compañía. Esta había salido fortalecida de la grave crisis que sufrió en el 2015. Como uno de los pilares del crecimiento, Frissora había apostado por dotar a su famosa estrategia de marketing basada en los datos de nuevas herramientas de inteligencia artificial (IA) y machine learning (ML). Aún quedaba mucho camino por recorrer, pero lo...Starting at €8.20