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Cancer Treatment Centers of America (A)
Herzlinger, Regina E.; Kindred, NatalieCase HBS-313012-EService and Operations ManagementCancer Treatment Centers of America (CTCA), a U.S. network of four privately owned oncology focused factory hospitals, was weighing options for growth. CTCA was entirely cancer focused and specialized in treating patients with complex and advanced-stage cancers, who were reached through advertising its integrative, team-based approach to care. CEO Stephen Bonner needed to decide whether to focus future expansion on building additional full-scale ...Starting at €8.20
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Paediatric Orthopaedic Clinic at the Children's Hospital of Western Ontario (B)
Mary Gillett; Kellie LeitchCase IVEY-9B10D001-EService and Operations ManagementThe director of the Paediatric Orthopaedic Clinic (the Clinic) at the Children's Hospital of Western Ontario has a better understanding of the process flow and bottlenecks at the Clinic and also has ideas for some possible solutions. The director can turn her thoughts to addressing a recurring issue raised by the hospital's management - how the Clinic's performance should be measured. The director pondered the mission of the hospital, which was t...Starting at €5.74
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C. R. Plastics
David Wood; Mary GillettCase IVEY-9B11D016-EAccounting and Control, Entrepreneurship, Finance, Service and Operations ManagementJamie Bailey, owner and president of C. R. Plastics, had successfully grown his business every year since 1994 when he began producing recycled plastic outdoor furniture. This rapid growth had provided its own challenges in terms of constrained financing and by summer 2010, Bailey was desperate for a new source of cash. He subsequently auditioned to be on Dragon’s Den, a television show where entrepreneurs could pitch their business to a group of...Starting at €8.20
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Hosted SP: Outsourced SharePoint
Chris Sturby; Mary Gillett; Brendon Lendor-MasonCase IVEY-9B13B023-EService and Operations Management, StrategyThe founder of a cloud computing business needs to determine the costs of providing the company's services to its clients. Students must perform an activity-based costing exercise to determine the cost of the company's two core product offerings and recommend which product should become the company's focus. Students must also consider the treatment of upfront capital costs when determining profitability. To make a decision, students must understa...Starting at €8.20
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Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care
Herzlinger, Regina E.; Ghorawat, Amit; Krishnan, Meera; Saggi, NaiyyaCase HBS-313030-EService and Operations ManagementThis case compares and contrasts four different models for delivering cancer care in India and the US. Students are asked to select the best model in its alignment with the Six Forces in those two countries and Africa, to which one of the models is considering expansion, and intrinsic business characteristics. The Indian models are all focused factories, but one is a hub and spoke model, with a radiology hub and ambulatory spokes, while the other...Starting at €8.20