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EDDEA
Garrido Martínez, Enrique; Gómez González, CarmenCase IIST-PI-172-E-EService and Operations ManagementThis case study describes the history of an architecture studio from its inception in 1992 until 2016 when it finds itself at a point that may be crucial for its future (the case leaves the decision open). During this time, EDDEA had to tackle significant challenges and proved to have a high adaptation capacity. There were stages of growth, both organic and through mergers with other studios, as well as stages of downturn and contraction. Faced w...Starting at €8.20
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EDDEA. Nota del Instructor
Garrido Martínez, Enrique; Gómez González, CarmenTeaching Note IIST-PITN-172Service and Operations ManagementEste Caso describe la evolución de un estudio de arquitectura desde sus inicios en 1992 hasta 2016, cuando se encuentra en un momento crucial para su futuro (el caso deja abierta la decisión). Durante ese tiempo EDDEA tuvo que sortear grandes dificultades y demostró una gran capacidad de adaptación. Hubo etapas de crecimiento, tanto orgánico como a través de fusiones con otros estudios, como etapas de decrecimiento y contracción. Ante la crisis n...Starting at €0.00
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SAP 2014: Reaching for the Cloud
Lakhani, Karim R.; Iansiti, Marco; Fisher, NoahCase HBS-614052-EService and Operations ManagementIn May 2014, Bill McDermott will become the sole CEO of SAP AG, the world leader in the Enterprise Resource Planning (ERP) field. The case occurs in January 2014 at SAP's investors meeting, at a time when the company's stock is near record high. A 2010 strategy committed the company to a transition to cloud computing. The main driver behind this transition was the development of SAP HANA, an in-memory computing technology that combined database, ...Starting at €8.20
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The I-PASS Patient Handoff Program
Huckman, Robert S.; Norris, MichaelCase HBS-615069-EService and Operations ManagementIn 2015, the I-PASS Patient Handoff Program Team, led by six pediatricians around the U.S., had to determine the best way to disseminate their program that had been proven to reduce communication errors in patient handoffs in hospital settings. Should they turn it into a standalone business, continue publishing in academic journals, license their content to an established medical vendor, or do some combination of these? This case allows students ...Starting at €8.20
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Streaming Over Broadband: Why Doesn't My Netflix Work
Greenstein, Shane; Norris, MichaelCase HBS-616007-EService and Operations ManagementIn late 2013 and early 2014, Netflix service over the major U.S. Internet Service Providers (ISPs) suffered major slowdowns. What were the causes of these problems? What could Netflix do to solve them?Starting at €8.20
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Weathering the Storm at NYU Langone Medical Center
Huckman, Robert S.; Sadun, Raffaella; Norris, MichaelCase HBS-616026-EService and Operations ManagementIn the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprises NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of Dr. Robert I. Grossman. Grossman's central initiative, which he credited with helping to create a performance-driven, transparency-focused culture was an information technology dash...Starting at €8.20
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Bayern Munich in China
Lakhani, Karim R.; Schmidt, Sascha L.; Norris, Michael; Herman, KerryCase HBS-617025-EService and Operations ManagementIn 2015, German football club Bayern Munich is considering how to enter the Chinese market. Should it build its own infrastructure or rely on third-party partnerships to reach this massive football fanbase?Starting at €8.20
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Cummins, Inc.: Building a Home Community for a Global Company
Bower, Joseph L.; Norris, MichaelCase HBS-313024-EService and Operations ManagementIn 2010, Tom Linebarger, president and COO of Cummins, Inc., the Columbus, Indiana-based manufacturer of diesel engines, has to decide where to locate the company's new manufacturing line for high horsepower engines. He has three choices to decide from: Seymour, Indiana; Daventry, England; and Pune, India. The Community Education Coalition (CEC) in Columbus has had success in improving the city's schools to make the area more competitive in attra...Starting at €8.20
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Nestlé continous excellence: El camino de la competitividad
Garrido Martínez, Enrique; Gómez González, CarmenCase IIST-PI-168Service and Operations ManagementNestlé Continuous Excellence (NCE), es la iniciativa de transformación más importante que ha vivido Nestlé desde su fundación hace más de 150 años. Con el liderazgo de José López (vicepresidente ejecutivo de Operaciones), NCE nació con la idea de transformar las operaciones de la compañía. El caso detalla el modelo y la estrategia que estableció José López para implantar con éxito esta iniciativa que revolucionó la forma de trabajar de las perso...Starting at €8.20
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Cummins, Inc.: Building a Home Community for a Global Company, Teaching Plan
Bower, Joseph L.; Norris, MichaelTeaching Note HBS-313117-EService and Operations ManagementTeaching Plan for 313024.Starting at €0.00