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- Technical Note
An Overview of Service Design
Collection: IESE (España)Ref.: PN-478-EPublished: Nov 7, 2011Format: PDFPages: 19Language: English - Technical Note
The Service Activity Sequence in Healthcare
Collection: IESE (España)Ref.: PN-485-EPublished: Sep 3, 2012Format: PDFPages: 40Language: English - Case
Ford España, S.A.: La planta de motores de Almusafes
Collection: IESE (España)Ref.: P-813Published: Jun 1, 1992Reviewed: Jun 1, 1992Format: PDFPages: 28Language: Spanish - Case
Concentrix Corporation: Improving Customer Persistency for an Indian Insurance Company
Collection: Ivey Business School (Canada)Ref.: IVEY-W25821-EPublished: Sep 6, 2022Format: PDFPages: 7Language: English - Technical Note
Demanda de nuevas prestaciones
Collection: IESE (España)Ref.: PN-489Published: Sep 18, 2013Format: PDFPages: 24Language: Spanish - Technical Note
Métodos de optimización japoneses
Collection: IESE (España)Ref.: PN-490Published: Sep 9, 2013Format: PDFPages: 22Language: Spanish - Technical Note
Una visión general del diseño de servicios
Collection: IESE (España)Ref.: PN-478Published: Nov 7, 2011Reviewed: Apr 4, 2014Format: PDFPages: 20Language: Spanish - Teaching Note
Concentrix Corporation: Analytics to Audit Claims in Customer Management Services - Teaching Note
Collection: Ivey Business School (Canada)Ref.: IVEY-8B21D012-EPublished: Jul 13, 2021Reviewed: Jul 13, 2021Format: PDFPages: 9Language: English - Case
Concentrix Corporation: Analytics to Audit Claims in Customer Management Services
Collection: Ivey Business School (Canada)Ref.: IVEY-9B21D012-EPublished: Jul 13, 2021Reviewed: Jul 13, 2021Format: PDFPages: 10Language: English - Technical Note
New Features Demand
Collection: IESE (España)Ref.: PN-489-EPublished: Sep 18, 2013Format: PDFPages: 24Language: English