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Leading and Managing Change in Contracting and Acquisition
Cross, Tom; Davies, GregoryCase DARDEN-OM-1478-EService and Operations ManagementThe Chief of Contracting for the Combined Joint Task Force-Horn of Africa (CJTF-HOA) responsible for all U.S. Department of Defense (DoD) contracting in 12 African nations has reviewed the results of several audits and inspections, including his own, on the state of DoD contracting in expeditionary environments. The reports are anything but encouraging. It is clear that the contracting operations at CJTF-HOA are on the verge of system and operati...Starting at €8.20
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Eagle Industries: Office Supplies Sourcing - Teaching Note
Cross, TomTeaching Note DARDEN-OM-1181TN-EService and Operations ManagementTeaching note for product OM-1181Starting at €0.00
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Cisco Systems, Inc.: Collaborating on New Product Introduction - Teaching note
Lee H; Shao MTeaching Note SGSB-GS66TN-EService and Operations ManagementIn November 2007, a global, cross-functional team at Cisco Systems, Inc. was seeking management approval to start manufacturing a new router, code-named Viking. The team faced a host of challenges in launching the low-cost but powerful router for telecommunications service providers. After overhauling the project to sharply increase the router’s planned speed and capacity, the company had just one year to launch the product, an unusually fast s...Starting at €0.00
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The European Recycling Platform: Promoting Competition in E-Waste Recycling
Lee H; Shao MCase SGSB-GS67-EService and Operations ManagementThe European Recycling Platform was the only pan-European recycling organization created in response to the European Union’s groundbreaking directive to promote recycling of electronic waste. Braun, Electrolux, Hewlett-Packard and Sony established ERP in 2002 as an alternative to the monopolistic e-waste takeback systems then existing in several European countries. ERP was based on the principle of producer responsibility, in which manufacturers...Starting at €8.20
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McDonald's India: Optimizing the French Fries Supply Chain - Teaching note
Lee H; Rammohan STeaching Note SGSB-GS79TN-EService and Operations ManagementBefore opening its first store in India in 1996, McDonald’s spent six years building its supply chain. During that time, the company worked to successfully source as many ingredients as possible from India. However, French fries (“MacFries”) were a particularly tough product to source locally—and importing fries was undesirable for both cost and availability reasons. Growing potatoes suitable for use as fries was challenging in India. By 2007...Starting at €0.00
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Cisco Systems: la adquisición de tecnología es la adquisición de personas
Lee H; Shao MCase SGSB-GS66ESService and Operations ManagementEn noviembre de 2007, un equipo global y multifuncional de Cisco Systems, Inc. buscaba la aprobación de la gerencia para comenzar a fabricar un nuevo enrutador, con el nombre en clave Viking. El equipo enfrentó una serie de desafíos al lanzar el enrutador de bajo costo pero potente para proveedores de servicios de telecomunicaciones. Después de revisar el proyecto para aumentar drásticamente la velocidad y capacidad planeadas del enrutador, la co...Starting at €8.20
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A Rush to Failure? (HBR Case Study and Commentary)
Cross, TomArticle HBS-R1104N-EService and Operations ManagementWhen a set of giant robotic arms developed for the International Space Station breaks down during a crisis, project manager Samantha Van Sant finds herself in the hot seat. Did her team compromise quality by pushing the contractors too hard on speed? How can she prevent future mishaps-should the arrangement with the contractors be renegotiated to include different incentives or more safeguards? Gary L. Moe, a director of McKinsey's Business Techn...Starting at €8.20
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A Rush to Failure (Commentary for HBR Case Study)
Cross, TomArticle HBS-R1104Z-EService and Operations ManagementWhen a set of giant robotic arms developed for the International Space Station breaks down during a crisis, project manager Samantha Van Sant finds herself in the hot seat. Did her team compromise quality by pushing the contractors too hard on speed? How can she prevent future mishaps-should the arrangement with the contractors be renegotiated to include different incentives or more safeguards? Gary L. Moe, a director of McKinsey's Business Techn...Starting at €8.20
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Microsoft Server & Tools (B)
Iansiti, Marco; Serels, AlainCase HBS-613046-EService and Operations ManagementSupplement for case 613031. Update on progress of Microsoft's Server & Tools Business through July 2011. Satya Nadella and his team explore whether or not to support Linux on Windows Azure.Starting at €5.74
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Terminal High Altitude Area Defense (THAAD): Five Failures and Counting (A)
Cross, TomCase DARDEN-OM-1185-EService and Operations ManagementTHAAD was a kinetic-energy weapon designed to protect the United States against enemy missile attack. But after $3.2 billion had been spent, the program was deemed a failure, as all five of the initial tests had missed the targets. This case is about how a strategic sourcing project ran into trouble and what options could be pursued to rescue the project, given the multiple stakeholders involved. The (B) case presents what actually happened.Starting at €8.20