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Cisco Systems, Inc.: Collaborating on New Product Introduction - Teaching note
Lee H; Shao MTeaching Note SGSB-GS66TN-EService and Operations ManagementIn November 2007, a global, cross-functional team at Cisco Systems, Inc. was seeking management approval to start manufacturing a new router, code-named Viking. The team faced a host of challenges in launching the low-cost but powerful router for telecommunications service providers. After overhauling the project to sharply increase the router’s planned speed and capacity, the company had just one year to launch the product, an unusually fast s...Starting at €0.00
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The European Recycling Platform: Promoting Competition in E-Waste Recycling
Lee H; Shao MCase SGSB-GS67-EService and Operations ManagementThe European Recycling Platform was the only pan-European recycling organization created in response to the European Union’s groundbreaking directive to promote recycling of electronic waste. Braun, Electrolux, Hewlett-Packard and Sony established ERP in 2002 as an alternative to the monopolistic e-waste takeback systems then existing in several European countries. ERP was based on the principle of producer responsibility, in which manufacturers...Starting at €8.20
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McDonald's India: Optimizing the French Fries Supply Chain - Teaching note
Lee H; Rammohan STeaching Note SGSB-GS79TN-EService and Operations ManagementBefore opening its first store in India in 1996, McDonald’s spent six years building its supply chain. During that time, the company worked to successfully source as many ingredients as possible from India. However, French fries (“MacFries”) were a particularly tough product to source locally—and importing fries was undesirable for both cost and availability reasons. Growing potatoes suitable for use as fries was challenging in India. By 2007...Starting at €0.00
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Cisco Systems: la adquisición de tecnología es la adquisición de personas
Lee H; Shao MCase SGSB-GS66ESService and Operations ManagementEn noviembre de 2007, un equipo global y multifuncional de Cisco Systems, Inc. buscaba la aprobación de la gerencia para comenzar a fabricar un nuevo enrutador, con el nombre en clave Viking. El equipo enfrentó una serie de desafíos al lanzar el enrutador de bajo costo pero potente para proveedores de servicios de telecomunicaciones. Después de revisar el proyecto para aumentar drásticamente la velocidad y capacidad planeadas del enrutador, la co...Starting at €8.20
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El lenguaje algebraico PSPAL
Cuadrado, Beatriz; Riverola, JosepTechnical Note PN-408Service and Operations ManagementManual del lenguaje algebraico PSPAL, lenguaje de programación que tiene embebido la ultima versión del lenguaje de simulación PSPS IV.Starting at €8.20
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Estructura general del lenguaje PSPS IV
Cuadrado, Beatriz; Riverola, JosepTechnical Note PN-407Service and Operations ManagementManual de las sentencias de inicialización y las macros de la última versión del lenguaje de simulación PSPS IV.Starting at €8.20
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Modelado de sistemas. Ejemplos PSPS
Cuadrado, Beatriz; Riverola, JosepTechnical Note PN-405Service and Operations ManagementEn esta nota se muestran siete ejemplos implementados con el lenguaje de simulación PSPS.Starting at €8.20
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Consideraciones sobre el uso del PSPS
Cuadrado, Beatriz; Riverola, JosepTechnical Note PN-404Service and Operations ManagementInterpretación de los resultados de una simulación mediante un ejemplo sencillo.Starting at €8.20
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Conceptos fundamentales del PSPS
Cuadrado, Beatriz; Riverola, JosepTechnical Note PN-403Service and Operations ManagementEn esta nota se presentan los conceptos fundamentales del PSPS. Para comprender mejor estos conceptos se analiza detalladamente un ejemplo simple.Starting at €8.20
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El funcionamiento del programa PSPS
Cuadrado, Beatriz; Riverola, JosepTechnical Note PN-402Service and Operations ManagementEn esta nota se estudia de forma detallada el comportamiento de un programa PSPS a través de un ejemplo sencillo.Starting at €8.20