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What Do Customers Really Want (Spanish version)
Collection: HBSP (USA)Ref.: HBS-F0904GPublished: Apr 1, 2009Format: PDFPages: 3Language: Spanish - Technical Note
Las empresas de servicios son diferentes (D)
Collection: San Telmo (España)Ref.: IIST-PIN-34Published: Aug 31, 2020Format: PDFPages: 17Language: Spanish - Technical Note
Las empresas de servicios son diferentes (E)
Collection: San Telmo (España)Ref.: IIST-PIN-35Published: Aug 31, 2021Format: PDFPages: 14Language: Spanish - Technical Note
Las empresas de servicios son diferentes (F)
Collection: San Telmo (España)Ref.: IIST-PIN-36Published: Aug 31, 2021Format: PDFPages: 21Language: Spanish - Technical Note
Cómo tener clientes fidelizados y satisfechos en las empresas de servicios
Collection: San Telmo (España)Ref.: IIST-PIN-37Published: Jan 27, 2021Format: PDFPages: 14Language: Spanish - Case
Alibaba Group: Un ecosistema al servicio de la digitalización global.
Collection: San Telmo (España)Ref.: IIST-PI-211Published: Nov 26, 2020Format: PDFPages: 26Language: Spanish - Case
Alibaba Group: An ecosystem at the service of global digitization
Collection: San Telmo (España)Ref.: IIST-PI-211-E-EPublished: Nov 2, 2020Format: PDFPages: 24Language: English - Case
Henry Spots a Problem at Sunshine O.J. (A)
Collection: Darden University of Virginia (USA)Ref.: DARDEN-OM-1614-EPublished: May 16, 2019Reviewed: Dec 2, 2021Format: PDFPages: 7Language: English - Teaching Note
Henry Spots a Problem at Sunshine O.J. (A) -Teaching note
Collection: Darden University of Virginia (USA)Ref.: DARDEN-OM-1614TN-EPublished: May 16, 2019Reviewed: Dec 2, 2021Format: PDFPages: 6Language: English - Case
Grupo Exito: A value proposition for all
Collection: San Telmo (España)Ref.: IIST-PI-228-E-EPublished: Aug 31, 2022Format: PDFPages: 23Language: English