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On-Time Delivery, Every Time (Spanish version)
Thomke, Stefan; Sinha, MonaCase HBS-612S03Service and Operations ManagementThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, process...Starting at €8.20
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Unique - Yanbal (A)
Pancorvo, Jorge; Cuneo, SergioCase PAD-P-C-406 ING-EService and Operations ManagementA peruvian company facing regional supply chain challenges within the door to door cosmetics industryStarting at €8.20
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Northwestern Memorial Hospital: Smoothing Material Flow through the Receiving Area
John Nicholas; Hussam Bachour; Paul SuettCase IVEY-9B19D006-EService and Operations ManagementIn 2016, the supply chain manager at Northwestern Memorial Hospital recognized that many problems occurring throughout the hospital originated at the hospital receiving area. Some problems had reached epic proportions: overstocking at par locations, stocking at temporary locations, misplaced items, expired items, and inaccurate inventory records. Most of the problems could be traced to the receiving area’s procedures and average three-day dock-to...Starting at €8.20
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The Dabbawala System: On-Time Delivery, Every Time
Thomke, Stefan; Sinha, MonaCase HBS-610059-EService and Operations ManagementThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, process...Starting at €8.20
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Unique - Yanbal (A)
Pancorvo, Jorge; Cuneo, SergioCase PAD-P-C-406Service and Operations ManagementUna empresa peruana acometiendo retos de su cadena de suministros regional dentro de la industria de cosmeticos puerta a puertaStarting at €8.20
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Northwestern Memorial Hospital: Smoothing Material Flow through the Receiving Area - Teaching Note
John Nicholas; Hussam Bachour; Paul SuettTeaching Note IVEY-8B19D006-EService and Operations ManagementTeaching note for product 9B19D006.Starting at €0.00