Search results
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Reynaldo Roche (B)
Chua, Jeriel; Weiss, Elliott N.Case DARDEN-OM-1259-EService and Operations ManagementThis four-case series follows a team through a weeklong kaizen event. The A case (UVA-OM-1258) sets up the situation, and the B, C (UVA-OM-1260), and D (UVA-OM-1261) cases depict what happens on the successive days. The series teaches such concepts as takt time, line balancing, and managing change. The A case is intended to be handed out as an assignment, and the B, C, and D cases provide real-time exercises for the students.Starting at €5.74
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Reynaldo Roche (C)
Chua, Jeriel; Weiss, Elliott N.Case DARDEN-OM-1260-EService and Operations ManagementThis four-case series follows a team through a weeklong kaizen event. The A case (UVA-OM-1258) sets up the situation, and the B (UVA-OM-1259), C, and D (UVA-OM-1261) cases depict what happens on the successive days. The series teaches such concepts as takt time, line balancing, and managing change. The A case is intended to be handed out as an assignment, and the B, C, and D cases provide real-time exercises for the students.Starting at €5.74
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Reynaldo Roche (D)
Chua, Jeriel; Weiss, Elliott N.Case DARDEN-OM-1261-EService and Operations ManagementThis four-case series follows a team through a weeklong kaizen event. The A case (UVA-OM-1258) sets up the situation, and the B (UVA-OM-1259), C (UVA-OM-1260), and D cases depict what happens on the successive days. The series teaches such concepts as takt time, line balancing, and managing change. The A case is intended to be handed out as an assignment, and the B, C, and D cases provide real-time exercises for the students.Starting at €5.74
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The Mitchell Family and Mitchells/Richards (Spanish Version)
Edmondson, Amy C.; Hajim, Corey; Mulderry, Kelly; Davis, John A.Case HBS-610S23Service and Operations ManagementDescribe la sofisticación operativa una pequeña, de cadena de tiendas de lujo logrado a través del uso de la tecnología y el servicio al cliente "alto contacto". Una empresa de gestión familiar, Mitchell ha construido su éxito con una estrategia de servicio al cliente, conocido internamente como "abrazos". El término es engañosamente simple. mentiras verdaderas de éxito de la empresa en su mezcla de un ambiente cálido, orientado a otra cultura co...Starting at €8.20
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Reynaldo Roche (A)
Chua, Jeriel; Weiss, Elliott N.Case DARDEN-OM-1258-EService and Operations ManagementThis four-case series follows a team through a weeklong kaizen event. The A case sets up the situation, and the B (UVA-OM-1259), C (UVA-OM-1260), and D (UVA-OM-1261) cases depict what happens on the successive days. The series teaches such concepts as takt time, line balancing, and managing change. The A case is intended to be handed out as an assignment, and the B, C, and D cases provide real-time exercises for the students.Starting at €8.20
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National Cranberry Cooperative (Spanish version)
Miller, Jeffrey G.; Olsen, R. PaulCase HBS-603S02Service and Operations ManagementRequires an analysis of both the process flows and the production control system used in a cranberry receiving plant. A rewritten version of an earlier case.Starting at €8.20